Envoy

Workplace is the only fully integrated solution that brings together everything you need to manage and optimize your workplace.

Envoy Workplace

Harness Maps, Desks, Rooms, Health and Safety, and Deliveries to bring people together to cultivate community onsite and provide you with unified and accurate occupancy data to create data-driven spaces and experiences. 

Workplace

Employee Log

Customize Employee Registrations, Health Checks, Scheduling limits and more.

Employee Registration, Health Checks and Scheduling Limits

Remind your employees to sign in and out of the workplace to keep accurate data of who's onsite

Employee Sign in/Sign out notifications

Learn how to retain specific sign-in questions for Employees & Visitors.

Manage how you retain Employee/Visitor responses

Set up your employee log, registration flows, health checks and scheduling limits to align with your workplace needs.

Workplace Settings

Sync your employee directory to automate desk neighborhoods, employee photos and more.

Employee Directory

Learn about why you need an employee directory and the different maintenance options.

About the directory

Learn how to use all the different aspects of the Employee directory

Using the Employee directory

Learn more about the different ways to set up and maintain your directory.

Setting up the directory

Learn how manually adding employees can give you more flexibility with directory sync integrations.

Manually add employees to synced directory

Configure which Envoy locations are assigned as “default locations” to your employees in the Employee Directory.

Set employee’s default location via SCIM

If your team uses LDAP to maintain your internal directory, you can automatically keep your Envoy employee directory up to date.

LDAP directory sync

Admin Roles & Permissions

We’ve rounded up a few questions that are frequently asked by Envoy Global Admins.

Global Admin FAQ

We've rounded up a few questions that are frequently asked by Envoy Location Admins

Location Admin FAQ

We’ve rounded up a few questions that are frequently asked by Envoy Billing Admins.

Billing Admin FAQ

We’ve rounded up a few questions that are frequently asked by Envoy Front Desk Admins.

Front Desk Admin FAQ

We’ve rounded up a few questions that are frequently asked by Envoy Security Admins.

Security Admin FAQ

We’ve rounded up a few questions that are frequently asked about Deliveries Admins.

Deliveries Admin FAQ

Admin roles 

Learn about Envoy's Interactive Workplace Maps

Interactive Workplace Maps

Learn how to add Points of Interest to your Interactive Workplace Maps.

Points of Interest on Maps

Add permanent desks to your Workplace Maps

Seating Charts

Help employees finds rooms, desks, people and safety features with interactive maps.

Maps

Envoy Desks allows employees to book the perfect desk. Place desks on a map, specify desk amenities and see where coworkers are sitting. Bookable desks are available in Workplace Premium. Permanent desks can be placed on the map in Workplace Standard.

Desks

Learn how to set up and enable desk booking with Envoy

Desk Setup Guide

Overview

Learn more about the neighborhoods feature for Envoy Desks

Desks neighborhoods

Adding your desks using a CSV file

Learn how to create and place desks on your office floor plan so your employees know exactly where they're suppose to sit..

Desks Dashboard Editing

Place your desks on the map

Learn how to create a desk amenity and apply them to your current workplace desks

Desk Amenities

Customize Desks for your workplace

Learn how to book a desk for part of the day

Book Desks by the hour

Booking desks

Learn how to use Envoy's Reservation log for delegated desk booking

Reservation log and Delegated Booking

Book a desk on behalf of another employee 

Desks Analytics

Desk Analytics

See real-time availability on the map and as digital signage outside conference rooms. Smart nudges and check-in windows free up rooms for when they are actually being used. Part of Workplace Premium. 

Rooms

Step-by-step guide on how to sync your calendar, enable the correct settings, and books Rooms.

Getting Started with Rooms

Learn about meeting room management challenges and how Envoy Rooms can help

About Envoy Rooms

Envoy Rooms impacts more than just account administrators; it improves the room reservation process for everyone in your workplace.

How your team uses Rooms

This article will go through how to connect your calendar and begin using Rooms.

Connecting your calendar

This article will go into how to manage the rooms you want to connect to Envoy.

Preparing your Google calendar

Learn how to connect Envoy Rooms <> O365 via Service Account

Preparing your Office 365 calendar

Accurate meeting titles for Office 365 and Exchange

Meeting titles for Office 365 and Exchange

Connect your calendar

Learn how to connect your tablets to Rooms

Setting up Rooms display tablets

Learn about the different room availability indicators on your rooms display.

Room Display Settings

Learn how to setup your Crestron tablet with Envoy Rooms

Getting Envoy Rooms onto Crestron Tablets

Configure these settings for optimal performance.

Apple device Settings for Rooms

Set up Room displays

This article will go into detail on how to manage your devices and rooms.

Managing your Rooms

This article will teach you how to use and understand the Rooms permissions checking features

Checking Permissions

Learn how to utilize Envoy's Space Saver features with your meeting rooms.

Rooms Space Saver Features

Configure your Room settings

This article goes into the various ways you can check in to your meeting rooms.

Booking, checking into and releasing rooms

Book and Check-in to a Room

This article will go into common errors with Rooms and how to fix them.

Troubleshooting Rooms

Use the Rooms analytics dashboard to learn more about how your rooms are utilized.

About Rooms Analytics

Room Management 

Streamline your mailroom and save your team time with their deliveries. Part of Workplace Standard.

Deliveries

Learn about the features and benefits of Envoy Deliveries.

Envoy Deliveries

Learn about the delivery area, the place where deliveries are stored and picked up.

Delivery Areas

Learn how to get the most out of using the delivery log.

The Delivery Log

Nicknames allow you to provide alternate names for employees.

Delivery nicknames

Learn how to move a delivery from one delivery area to another.

Moving deliveries

Managing deliveries 

Learn how to pair an iPad to your delivery area.

Setting up the delivery pick-up kiosk

Learn why pick-up is a key part of the delivery management process.

Delivery pick-up

Learn how to make delivery pick-up more secure by capturing recipients’ photos and/or signatures.

Secure pick-up

Delivery pick-up 

Learn how to use delivery analytics to make smarter, more data-driven business decisions.

Delivery Analytics

Analytics 

Learn how to record deliveries with the Envoy mobile app.

Recording Deliveries

Learn more about how Envoy Deliveries identifies recipients names from just a photo.

About recipient name recognition

Learn what to do if a delivery is unable to process.

How to correct unprocessed deliveries

Recording deliveries 

Learn the features and benefits of delivery notifications.

Delivery notifications

Notifications 

Allow employees to upload their COVID-19 test results and admins the ability to review

Capture COVID-19 test results

Learn how to set up and review proof of vaccination

Proof of Vaccination

Learn how to use Envoy Health and Safety in tandem with Visitors to keep your employees safe.

Contact Tracing

Learn what devices are compatible with Envoy Workplace

Supported Hardware for Envoy Workplace

Learn how to use Health and Safety analytics to make smarter, more data-driven business decisions.

Health and Safety Analytics

Keep your employees safe and healthy with Envoy Health and Safety. Give your team the tools they need to perform wellness checks. Part of Workplace Premium.

Health and Safety

Learn how to enable workplace ticketing for employees to use

Workplace Ticketing

Report workplace issues from the Envoy mobile app, integrated with ServiceNow, Jira and more. Part of Workplace Standard.

Learn more about Envoy's Occupancy Dashboard

Occupancy Dashboard

Gather data on employees through integrations and understand trends in attendance and resource utilization. Part of Workplace Premium.

Workplace Analytics

Learn more about using Envoy Mobile to share workplace announcements with your employees.

Employee Announcements

Keep employees informed of office events and announcements via push notifications and the Envoy mobile app. Part of Workplace Standard.