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Manage how you retain Employee/Visitor responses
Manage how you retain Employee/Visitor responses

Learn how to retain specific sign-in questions for Employees & Visitors.

Updated over a year ago

Setup Steps for Workplace

  1. Click Edit next to the Employee registration.

  2. Click on Response options in the Questions section.

  3. Choose whether you want to:
    • Save all responses
    • Discard all responses
    • Manage by field

  4. If you choose Manage by field you will need to change each question you want to keep or discard to the proper setting.
    • All short answer fields are automatically saved

What does this look like on the visitor log?

You can still toggle the sign in flow options on the visitor log, however if you've chosen to discard the answers they will no longer be visible on the visitor log. Instead you'll see "response discarded".

What does an Employee entry look like?

Setup Steps for Visitors

Available on Premium and Enterprise plans. Changes can be made by Location or Global admins.

  1. Click Edit on the desired visitor type

  2. Click on Sign-in fields

  3. Click on Field options

  4. On the Data storage field option you can choose the following per field:

    1. Save response

    2. Discard response

  5. Click Save

What does this look like on the Visitor log?

You can still toggle the sign in flow options on the visitor log, however if you've chosen to discard the answers they will no longer be visible on the visitor log. Instead you'll see "response discarded"

What does this look like inside an entry?

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