Envoy

Rawee Gobena

Anna

Learn how you can streamline your mailroom and save your team time with their deliveries! 

Deliveries

Learn about common delivery management challenges and how Envoy Deliveries can help.

About delivery management

Delivery Carriers

Learn about the features and benefits of Envoy Deliveries.

About Envoy Deliveries

Learn about how to introduce Deliveries to your team.

Envoy Deliveries and your team

Learn about the delivery area, the place where deliveries are stored and picked up.

About delivery areas

Learn how to view, add and deactivate delivery areas.

Managing delivery areas

The basics 🌱

Learn how the delivery log can help you keep deliveries organized and secure.

About the delivery log

Learn how to get the most out of using the delivery log.

Using the delivery log

Learn how to move a delivery from one delivery area to another.

Moving deliveries

Managing deliveries 📋

Learn the features and benefits the delivery pick-up kiosk.

About the delivery pick-up kiosk

Learn how to pair an iPad to your delivery area.

Setting up the delivery pick-up kiosk

Learn why pick-up is a key part of the delivery management process.

About delivery pick-up

Learn how to collect your delivery when it’s ready for pick-up.

How to pick up deliveries

Learn how to make delivery pick-up more secure by capturing recipients’ photos and/or signatures.

Secure pick-up

Delivery pick-up 🏷

Learn how to use delivery analytics to make smarter, more data-driven business decisions.

About Delivery Analytics

Analytics 📈

Learn about recording new deliveries and how recipient identification works.

About recording deliveries

Learn how to record deliveries with the Envoy mobile app.

How to record deliveries

Learn more about how Envoy Deliveries identifies recipients names from just a photo.

About recipient name recognition

Learn what to do if a delivery is unable to process.

How to correct unprocessed deliveries

Recording deliveries 📸

Nicknames allow you to provide alternate names for employees.

About nicknames

This article outlines how to set up nicknames

Setting up nicknames for Deliveries

Nicknames 🤖

Learn the features and benefits of delivery notifications.

About delivery notifications

Learn how to configure your delivery notifications settings.

Setting up delivery notifications

Learn about the benefits of reminder notifications and how to enable this feature.