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Getting started for Admins
Getting started for Admins
Instructions on setting up and managing your account as an admin.
81 articles
Account basics
Learn about how Envoy works, regardless of your product and plan.
About the Home pageEverything you need to know about your homepage.
Envoy account structureLearn the basics about how accounts, locations and delivery areas work together.
How to report a bugLearn how to report a bug from within the Envoy application(s).
Accessing the Learning AcademyGet access to 30+ learning videos to help you get started as an admin.
Customer SupportLearn more about our support team and how to reach us.
AccessibilityLearn more about Envoy's accessibility commitment.
About Envoy notificationsLearn about the different types of notifications Envoy sends and the variety of methods used.
Location Settings
Learn how to create new locations, customize your branding and other location settings
Managing Locations and Location SettingsView, add and deactivate locations.
Company logoLearn how to add a company logo within the Location settings in your Envoy dashboard.
Data privacy featuresLearn how you can support compliance efforts and offer more data privacy options to your visitors.
Capacity limitsSet up and manage your capacity limits.
Starting an Envoy TrialYou can set up your account in just a few minutes.
What countries is Envoy available in? Can we purchase your hardware internationally?Envoy products are available around the world.
Case studies, Demos, and TrainingCheck out the following material our customers have found useful!
Cancellation policyLearn more about our cancellation policy below.
Requesting a quoteIt’s easy to get a quote for Envoy, learn how below!
Accepted forms of paymentLearn more about which payment methods we accept below!
Purchasing FAQCommon questions about Envoy's purchasing process.
Envoy reseller programYes, see below for how to apply!
Employee Directory and Admin Roles
Sync your employee directory to automate desk neighborhoods, employee photos and more.
Managing billingLearn how to access billing details and update them for your account.
Workplace billingWorkplace is Envoy's fully integrated solution that includes Desks, Rooms, Deliveries and more.
Visitors billingEnvoy Visitors is a software as a service product - our plans offer different feature sets at different price points.
Connect billingReach out to our Sales team for more information about Connect custom pricing.
Download W-9Download our latest W-9 tax form
Virtual Front Desk BillingEnvoy's Virtual Front Desk can help remotely support visitors and traveling employees.
Sales TaxLearn more about the sales tax applied to your purchase of Envoy.
Data and security
This collection will go into detail about how Envoy manages data and security across all products
Devices and accessories
Learn what devices Envoy supports and how to configure them for your team!
Mobile Device Manage (MDM)
Envoy Mobile
Learn more about how you and your team can use the Envoy Mobile app to enhance your workplace experience.
Templates to introduce new features to your team
A collection of Templates you can send out to your team when there's a new feature within Envoy
General3 articles
Workplace: Desks, Maps, and SchedulingTemplates admins can use to send their employees information about Envoy's desks, maps, and scheduling features.4 articles
Workplace: DeliveriesTemplates that admins can use to send their employees information about Envoy's deliveries features.1 article
Workplace: Health and Safety2 articles
Workplace: Integrations2 articles