Overview
As of 11/1/2024, Envoy will charge sales tax on all applicable purchases.
Sales tax is calculated as a percentage of the sale price of goods and services, with rates varying by state and local jurisdictions in the United States. The sales tax is calculated at the time of invoicing.
As a global or billing admin, you must ensure your company's shipping address is accurate to ensure the proper collection of sales taxes. Tax is a legal requirement and is not an increase in the cost of Envoy's products and services.
Verify your shipping/billing address
Navigate to your Billing page.
Scroll down to Shipping address.
Verify that the address listed is the correct address to use for billing.
If it's incorrect or empty, click Add or Edit.
Enter the correct address and click Save.
FAQ
Why does Envoy collect sales tax?
Envoy collects sales tax in compliance with local and state tax regulations in the United States. Sales tax is a legal requirement imposed by local, state, and sometimes federal governments on the sale of goods and services.
My company is tax-exempt. How can I remove sales tax from my bill?
Please send your exemption certificate to ensure proper documentation to [email protected]