Envoy

Rawee Gobena

Anna

Learn what devices Envoy supports and how to configure them for your team!

Devices and accessories

Envoy uses the term device management to refer to the setup, maintenance & monitoring of the devices associated with your Envoy account.

About device management

Learn about the hardware you will need to use Envoy for visitor sign-in or delivery management.

Supported hardware

Learn how to use Apple's guided access mode with Envoy Visitors or Deliveries

Using Apple's guided access mode

Learn more about how Envoy works with TLS below.

TLS compatibility

The basics 🌱

Learn how the basics of how the Visitors kiosk works with your location.

About the visitor sign-in kiosk

Learn how to set up an iPad to work as your visitor sign-in kiosk.

Setting up the visitor sign-in kiosk

Learn how to manage and monitor your iPads once they’re paired.

Managing visitor sign-in kiosks

We’ve rounded up a few common troubleshooting tips to ensure your iPad stays connected.

Troubleshooting iPad status

Visitor sign-in kiosk 🙋🏽‍♀️

Learn how the basics of how the badge printer works.

About the badge printer

Learn how to set up your Brother QL-820NWB.

Printer setup - Brother QL-820NWB

Learn how to set up your Brother QL-720NW

Printer setup - Brother QL-720NW

Learn about our advanced printer requirements.

Advanced printer requirements

Learn how to pair and manage multiple printers at any location.

Multiple printers

Learn how to insert badges into the Brother QL-820NWB or QL-720NW printer.

Inserting badges

Learn what to do if your Printers go offline.

Device status - printer offline

An alternate method to connect the Brother QL-820NWB via Bluetooth

Alternate Bluetooth connection method for the Brother QL-820NWB printer

Visitor badge printer 🖨

Learn how to enable custom Barcodes in badges

Custom Barcodes in Badges

How do I order or reorder badges?

Learn about the types of supported badges.

About supported visitor badges

You can add your logo and brand colors to your visitor badges by using Envoy’s custom badges.

About custom badges

You can add an additional layer of workplace security by using Envoy’s expiring visitor badges.

Devices and accessories

The basics 🌱

Visitor sign-in kiosk 🙋🏽‍♀️

Visitor badge printer 🖨

Visitor badges 🏷