Workplace Billing
Envoy Workplace is billed annually per active user. Learn more about how Envoy defines active users.
Workplace Plans
With Workplace, you can choose between our Standard, Premium, or Premium Plus plans.
Note: Visitors and Connect are not included in our Workplace plans.
Workplace Standard includes:
Deliveries
Unlimited locations
Interactive Workplace Maps
Static Maps & POIs
Neighborhoods
Seating charts
Workplace Scheduling
Workplace Ticketing Integrations
Announcements
Slack, Teams, Google Calendar, Outlook Integrations
Mobile App
GPS-based Mobile Sign in
Capacity limits
Scheduling limits
Collaborating with your team
Workplace Premium includes:
Desks
Rooms
Health & Safety (previously Protect)
Analytics
SSO & Directory Sync
Access control badge integrations
Wifi auto sign-in
Import occupancy data
Workplace Premium Plus includes:
Emergency notifications for employees
Admin provisioning with SCIM
Use of a custom email domain
Custom admin roles
Workplace Pricing
Standard: $3 per active user/month (billed annually)
Premium: $5 per active user/month (billed annually)
Premium Plus: $7 per active user/month (billed annually)
See our pricing page for more details on what is included in each Workplace Plan plan and to start your free trial.
Active Users
What is an active user?
"Active User” is an individual that has interacted with any Envoy platform or integration feature within the month, regardless of the number of times they've interacted with it.
What actions will make someone “active”?
Logging in or viewing the Envoy web or mobile app
Pressing a button on a notification sent from Envoy on Slack, Teams or Envoy mobile (ex. Marking yourself as safe on an Emergency Notification)
Being automatically signed into the office by any of our auto sign-in features such as GPS, access control, WiFi, etc
Having a reservation created by someone else
For example, If an EA makes a reservation for Bobby, then Bobby will become an active user at the reservation start time
Booking a room on Envoy mobile
Receiving a package
For example, if a package is scanned and Bobby is the recipient, then Bobby is considered an active user at the time of scanning
The following actions alone will not make someone an active user:
Receiving a notification
Downloading the mobile app
Viewing the Slack, Google Calendar, Outlook or Teams integrations without taking an action
Being in the directory
FAQ
For Workplace, you can have unlimited users in the directory. We only bill based on active users.