Workplace billing

Workplace is Envoy's fully integrated solution that includes Desks, Rooms, Deliveries and more.

Updated over a week ago

Workplace Billing

Envoy Workplace is billed annually per active user. Learn more about how Envoy defines active users.

Workplace Plans

With Workplace, you can choose between our Standard, Premium, or Premium Plus plans.

Note: Visitors and Connect are not included in our Workplace plans.

Workplace Standard includes:

  • Deliveries

  • Unlimited locations

  • Interactive Workplace Maps

  • Static Maps & POIs

  • Neighborhoods

  • Seating charts

  • Workplace Scheduling

  • Workplace Ticketing Integrations

  • Announcements

  • Slack, Teams, Google Calendar, Outlook Integrations

  • Mobile App

  • GPS-based Mobile Sign in

  • Capacity limits

  • Scheduling limits

  • Collaborating with your team

Workplace Premium includes:

  • Desks

  • Rooms

  • Health & Safety (previously Protect)

  • Analytics

  • SSO & Directory Sync

  • Access control badge integrations

  • Wifi auto sign-in

  • Import occupancy data

Workplace Premium Plus includes:

  • Emergency notifications for employees

  • Admin provisioning with SCIM

  • Use of a custom email domain

  • Custom admin roles

Workplace Pricing

Standard: $3 per active user/month (billed annually)

Premium: $5 per active user/month (billed annually)

Premium Plus: $7 per active user/month (billed annually)

See our pricing page for more details on what is included in each Workplace Plan plan and to start your free trial.

Active Users

What is an active user?

"Active User” is an individual that has interacted with any Envoy platform or integration feature within the month, regardless of the number of times they've interacted with it.

What actions will make someone “active”?

  • Logging in or viewing the Envoy web or mobile app

  • Pressing a button on a notification sent from Envoy on Slack, Teams or Envoy mobile

  • Being automatically signed into the office by any of our auto sign-in features such as GPS, access control, WiFi, etc

  • Having a reservation created by someone else

    • For example, If an EA makes a reservation for Bobby, then Bobby will become an active user at the reservation start time

  • Booking a room on Envoy mobile

  • Receiving a package

    • For example, if a package is scanned and Bobby is the recipient, then Bobby is considered an active user at the time of scanning

The following actions alone will not make someone an active user:

  • Receiving a notification

  • Downloading the mobile app

  • Viewing the Slack, Google Calendar, Outlook or Teams integrations without taking an action

  • Being in the directory


  • For Workplace, you can have unlimited users in the directory. We only bill based on active users.

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