Delivery management

Learn how you can streamline your mailroom and save your team time with their deliveries!

24 articles in this collection
Written by Caitlin and Rawee Gobena

The basics 🌱

About delivery management

Learn about common delivery management challenges and how Envoy Deliveries can help.

Written by Caitlin
Updated over a week ago

About Envoy Deliveries

Learn about the features and benefits of Envoy Deliveries.

Written by Caitlin
Updated over a week ago

Envoy Deliveries and your team

Learn about how to introduce Deliveries to your team.

Written by Caitlin
Updated over a week ago

About delivery areas

Learn about the delivery area, the place where deliveries are stored and picked up.

Written by Rawee Gobena
Updated over a week ago

Managing delivery areas

Learn how to view, add and deactivate delivery areas.

Written by Rawee Gobena
Updated over a week ago

Managing deliveries 📋

About the delivery log

Learn how the delivery log can help you keep deliveries organized and secure.

Written by Caitlin
Updated over a week ago

Using the delivery log

Learn how to get the most out of using the delivery log.

Written by Caitlin
Updated over a week ago

Moving deliveries

Learn how to move a delivery from one delivery area to another.

Written by Caitlin
Updated over a week ago

Delivery pick-up 🏷

About the delivery pick-up kiosk

Learn the features and benefits the delivery pick-up kiosk.

Written by Caitlin
Updated over a week ago

Setting up the delivery pick-up kiosk

Learn how to pair an iPad to your delivery area.

Written by Caitlin
Updated over a week ago

About delivery pick-up

Learn why pick-up is a key part of the delivery management process.

Written by Caitlin
Updated over a week ago

How to pick up deliveries

Learn how to collect your delivery when it’s ready for pick-up.

Written by Caitlin
Updated over a week ago

Secure pick-up

Learn how to make delivery pick-up more secure by capturing recipients’ photos and/or signatures.

Written by Caitlin
Updated over a week ago

Analytics 📈

About Delivery Analytics

Learn how to use delivery analytics to make smarter, more data-driven business decisions.

Written by Caitlin
Updated over a week ago

Recording deliveries 📸

About recording deliveries

Learn about recording new deliveries and how recipient identification works.

Written by Caitlin
Updated over a week ago

How to record deliveries

Learn how to record deliveries with the Envoy mobile app.

Written by Caitlin
Updated over a week ago

About recipient name recognition

Learn more about how Envoy Deliveries identifies recipients names from just a photo.

Written by Rawee Gobena
Updated over a week ago

How to correct unprocessed deliveries

Learn what to do if a delivery is unable to process.

Written by Caitlin
Updated over a week ago

Nicknames 🤖

About nicknames

Nicknames allow you to provide alternate names for employees.

Written by Caitlin
Updated over a week ago

Setting up nicknames

This article outlines how to set up nicknames.

Written by Caitlin
Updated over a week ago

Notifications 🔔

About delivery notifications

Learn the features and benefits of delivery notifications.

Written by Caitlin
Updated over a week ago

Setting up delivery notifications

Learn how to configure your delivery notifications settings.

Written by Caitlin
Updated over a week ago

Reminder Notifications

Learn about the benefits of reminder notifications and how to enable this feature.

Written by Caitlin
Updated over a week ago

Resending notifications

Learn about how to resend delivery notifications as needed.

Written by Caitlin
Updated over a week ago