Delivery management

Learn how you can streamline your mailroom and save your team time with their deliveries!

24 articles in this collection
Written by Caitlin and Rawee Gobena

The basics 🌱

About delivery management

Learn about common delivery management challenges and how Envoy Deliveries can help.

Written by Caitlin
Updated over a week ago

About Envoy Deliveries

Learn about the features and benefits of Envoy Deliveries.

Written by Caitlin
Updated over a week ago

Envoy Deliveries and your team

Learn about how to introduce Deliveries to your team.

Written by Caitlin
Updated over a week ago

About delivery areas

Learn about the delivery area, the place where deliveries are stored and picked up.

Written by Rawee Gobena
Updated over a week ago

Managing delivery areas

Learn how to view, add and deactivate delivery areas.

Written by Rawee Gobena
Updated over a week ago

Managing deliveries 📋

About the delivery log

Learn how the delivery log can help you keep deliveries organized and secure.

Written by Caitlin
Updated over a week ago

Using the delivery log

Learn how to get the most out of using the delivery log.

Written by Caitlin
Updated over a week ago

Moving deliveries

Learn how to move a delivery from one delivery area to another.

Written by Caitlin
Updated over a week ago

Delivery pick-up 🏷

About the delivery pick-up kiosk

Learn the features and benefits the delivery pick-up kiosk.

Written by Caitlin
Updated over a week ago

Setting up the delivery pick-up kiosk

Learn how to pair an iPad to your delivery area.

Written by Caitlin
Updated over a week ago

About delivery pick-up

Learn why pick-up is a key part of the delivery management process.

Written by Caitlin
Updated over a week ago

How to pick up deliveries

Learn how to collect your delivery when it’s ready for pick-up.

Written by Caitlin
Updated over a week ago

Secure pick-up

Learn how to make delivery pick-up more secure by capturing recipients’ photos and/or signatures.

Written by Caitlin
Updated over a week ago

Analytics 📈

About Delivery Analytics

Learn how to use delivery analytics to make smarter, more data-driven business decisions.

Written by Caitlin
Updated over a week ago

Recording deliveries 📸

About recording deliveries

Learn about recording new deliveries and how recipient identification works.

Written by Caitlin
Updated this week

How to record deliveries

Learn how to record deliveries with the Envoy mobile app.

Written by Caitlin
Updated over a week ago

About recipient name recognition

Learn more about how Envoy Deliveries identifies recipients names from just a photo.

Written by Rawee Gobena
Updated over a week ago

How to correct unprocessed deliveries

Learn what to do if a delivery is unable to process.

Written by Caitlin
Updated over a week ago

Nicknames 🤖

About nicknames

Nicknames allow you to provide alternate names for employees.

Written by Caitlin
Updated over a week ago

Setting up nicknames

This article outlines how to set up nicknames.

Written by Caitlin
Updated over a week ago

Notifications 🔔

About delivery notifications

Learn the features and benefits of delivery notifications.

Written by Caitlin
Updated over a week ago

Setting up delivery notifications

Learn how to configure your delivery notifications settings.

Written by Caitlin
Updated over a week ago

Reminder Notifications

Learn about the benefits of reminder notifications and how to enable this feature.

Written by Caitlin
Updated over a week ago

Resending notifications

Learn about how to resend delivery notifications as needed.

Written by Caitlin
Updated over a week ago