How the delivery pick-up kiosk works
The delivery kiosk is an optional iPad your employees can use in the delivery area to mark their deliveries as picked-up. The delivery kiosk is completely optional, since employees can mark their packages as picked-up from their notifications, too.
The delivery kiosk is very easy to use. When an employee has a delivery, they can approach the delivery kiosk, type their name and choose the package(s) they’d like to mark as picked-up.
When a delivery is marked as picked up, the pick-up time and date appear on your delivery log. Reminder notifications also stop when a delivery is marked as picked-up.
Important Note
The delivery pick-up kiosk does NOT scan deliveries. To scan deliveries, please use the Envoy Mobile app.
We highly recommend giving each iPad a distinct name. You can do this before or after the iPad is paired to your location. Once your iPad is paired, it will appear on your Visitors > Devices page. It’ll be easier to troubleshoot any issues later if the iPad has a distinct name.
Pairing an iPad
On your iPad, open the App Store. Search for and download the Envoy Deliveries Kiosk app.
Open the Envoy Deliveries Kiosk app and find the six-digit device pairing code.
On your computer, go to Deliveries > Settings > Delivery areas.
Click Edit on the delivery area you wish to add a pick-up kiosk to.
Select Devices from the top navigation.
Type your device pairing code into the field.
Click “Add this iPad.”
Your iPad will pair. This may take a few moments.