Overview
Generate a static QR code and link for visitors to easily access the sign-in process via their own devices, creating a flexible and user-friendly option for visitor management that admins can control.
Enable Static QR Code Feature
Navigate to Visitors > Settings > Welcome screen > Touchless walk-ins on the Envoy web dashboard.
Toggle on the option that reads Static QR code.
Generate a Static QR Code
Select Visitors > Settings > Welcome screen > Touchless walk-ins from the left hand side menu on the web dashboard.
Under the Static QR code section select Add a QR code.
This will generate a static QR code that visitors can scan to sign in.
Edit Static QR Code Name
Go to Visitors > Settings > Welcome screen > Touchless walk-ins from the left hand side menu of the Envoy dashboard.
Under the Static QR code section locate the QR code you want to edit and click on the pencil icon on the right.
This will bring up the detail page for your code. Type in the name for your QR code under the Nickname field.
Click Save to make the update.
Download Static QR Code or Copy Link
On the Envoy web dashboard go to Visitors > Settings > Welcome screen > Touchless walk-ins.
Under the Static QR code section locate the QR code you want to download and click on the PNG or SVG option. This will download the QR code to your computer.
If you would like to provide your visitor with a link that they can pull up on their device, select the copy icon under the Link column for your QR code.
Display Sign-in on a webpage
If you want to host sign-in on a computer or android tablet, you'll need to modify the link to allow multiple sign-in sessions.
Navigate to Visitors > Settings > Welcome screen > Touchless walk-ins on the web dashboard.
Under Static QR code section locate the QR code you want to and hit Copy Link.
Paste the copied URL into your browser and add /shared to the end.
The webpage will now display the option to start new sign-in, allowing you to display the page on any device with a web browser.
Regenerate Static QR Code
Navigate to Visitors > Settings > Welcome screen > Touchless walk-ins on the web dashboard.
Under the Static QR code section locate the QR code you want to regenerate and click on the pencil icon on the right.
This will bring up the detail page for your code, select the Regenerate option.
This will create a brand new static QR and link, rendering your old code and link unusable.
Delete Static QR Code
Go to Visitors > Settings > Welcome screen > Touchless walk-ins under the web dashboard.
Under the Static QR code section locate the QR code you want to delete and click on the pencil icon located to the right.
The detail page for the QR code will pull up, click on the Delete option toward the bottom left.
A new pop up window will appear asking you to confirm the deletion, click Delete.
Disable Static QR Code Feature
Navigate to Visitors > Settings > Welcome screen > Touchless walk-ins on the Envoy web dashboard.
Toggle off the option that reads Static QR code.
Once disabled all static QR codes and their associated links created under your location will disappear and be rendered unusable. If this feature is re-enabled, any previously active static QR codes will still be available.
Sign-Out via Static QR code
Visitors that sign-in via the static QR code can also use it to sign-out. This feature only works within 24 hours of sign-in.
Visitor uses their device to sign-in via static QR code.
After their visit, they scan the QR code again with their device.
They will be prompted to sign-out.
Note: This will only work for visitors who sign in via static QR code. Visitors who sign-in via the kiosk or dashboard will not be able to use this feature.
Connect a Printer to Static QR Code
Easily connect a printer to your static QR code to ensure that visitors who sign in using your QR code or link have a badge printed out.
If you haven't set up a printer at your location yet, please follow our printer guides for one of our two options:
If you need to add multiple printers, see our article here.
If using our classic printer setup you must have your printer connected to the Visitors kiosk in order for badges to print.
If using Envoy Print you do not need to have your printer connected to the Visitors kiosk to have badges print.
Go to Visitors > Settings > Welcome screen > Touchless walk-ins from the left hand side menu of the Envoy dashboard.
Under the Static QR code section locate the QR code you want to connect a printer to and click on the pencil icon on the right.
The detail page for your code will pop up. Click on the Select a printer dropdown caret and choose the printer you want to connect.
Select Save. Your printer will now print out badges for any visitor who signs in using the associated static QR code or link.
How Static QR Codes Work for Visitors
This feature enables multiple visitors to scan the generated QR code and sign-in via their own devices simultaneously.
Your visitor will scan the static QR code generated by your workplace admin using their device.
This will direct your visitor to a new webpage to complete the registration process and sign in.
If you have a printer connected and configured, a badge will print out for your visitor after they are done signing in.
How Static Links Work for Visitors
This feature allows your team to place the static link in a webpage on a device of your choosing or share directly with your visitors. From here visitors can complete the registration process and sign in through that web experience. If you have a printer connected and configured, a badge will print out for your visitor after they are done signing in.
FAQ
You can add up to 10 static QR codes per location.
Signing in with a static QR code does work with our returning visitors feature if enabled.
The static QR code and link remain static by default. This means they don't change unless an admin decides to regenerate them.
Not currently supported with Touchless walk-ins
ID Scanning
Plus one sign-in
Final Screens
Employee registration/Workplace