How badge settings work
Before you configure your badge settings, you’ll want to choose the right type of supported badge and set up your printer. Once you’ve completed those steps, you’re ready to configure your badge settings.
Want to only print the visitor's name? Or visitor name, host, and Visitor type? Want to include sign-in time? With Envoy Visitors, you have control over the visitor details that print on your badges. And if you’re on a Premium or Enterprise plan, you can even configure your badge settings per visitor type.
Benefits of customizing badge settings
When you require every visitor to wear a badge, it’s easy to identify visitors that did not go through the approved sign-in process.
Badges can help your visitors feel more welcome since you’ll have their name and other important information at a glance.
Available customizations
Badges will always print with the visitor’s name, but the rest is up to you. No matter what type of supported badges you’re using, you have several options for customizations:
Your logo or company name
Up to three additional pieces of information collected from sign-in fields. For example, you could print their host and company names.
You also have the option to print visitor information with or without the field “name,” like Host: Alexa Beckfield (includes field name) or Alexa Beckfield (without field name).
Visitor’s photo
Sign-in date and time
Custom message
Tip: We recommend adding your guest Wi-Fi credentials in the custom message. No one will ever need to ask for it again!
Advanced customizations
You can further customize your badge design by editing the badge CSS. You can increase or decrease font and photo size, change photo placement, even switch the badge to a vertical orientation if you prefer!
How to Setup Badges
Tip: If you have multiple visitor types, you'll configure this setting per visitor type.
Enable or disable badge printing
If applicable: Select the visitor type you wish to edit.
Select Badge from the top navigation.
Locate Badge printing and toggle it to the “on” position.
Customize badge display
Badges will always print the visitor’s name, but the rest of the information is fully customizable.
If applicable: Select the visitor type you wish to edit.
Select Badge from the top navigation.
Locate Badge display.
You’ll see a preview of your badge display, and can use the settings on the right to customize the display:
Branding: Choose between your logo, your company name, or no branding.
Visitor photos: Display or hide the visitor photo.
Custom fields: Display up to three responses the visitor provided in your sign-in fields.
Checking the Show label box to also display the field name.
Time of entry: Display or hide the entry time and date.
Custom message: Display a custom message on all badges.
Barcodes and QR Codes: (for Premium and Enterprise plans only) Be sure to select the barcode/ QR code integration you have set up Note: The integration must be configured on the Apps page before they will appear as a dropdown option. Integrations supported: Avigilon Alta, Avigilon Unity Access, Brivo, C-Cure 9000, LenelS2 OnGuard, LenelS2 Netbox
Tip: Use the custom message field to easily share your guest Wi-Fi network and password with all visitors!
Customize the badge CSS
With Envoy, you have the ability to completely change the design and layout of your badges by customizing the CSS. Customizing the CSS technical, and we strongly recommend that you work with a web developer or designer for the best results.
Go to Visitors > Settings > Sign-in flow page.
Select the visitor type you wish to edit.
Select Badge from the top navigation.
Locate Badge CSS and click Enable.
Edit the CSS to reflect your desired design.
Once you like the preview, click Save.
Tip: Although fully customizing the badge display requires deep CSS knowledge, there are a few common CSS changes you can make with little to no coding experience. Learn more.