How does it work?
For this app to work, the Envoy integration driver needs to be installed along with the CC9WS-ENVOY option enabled on the systems license (please reach out to your C·CURE rep for pricing).
Envoy will send a record of every visitor who signs in on your kiosk to C•CURE 9000 as Personnel and automatically create an identity in C•CURE.
You can configure Envoy to apply a certain Clearance for your visitor types. You can then use all of C•CURE’s features for your visitors, such as badge provisioning, security alerts, and more.
Configuring the Envoy + C•CURE 9000 integration
The integration requires an ‘Operator’ with ‘SYSTEM ALL’ permission on the C•CURE account to complete this integration. Either become an administrator or ask your administrator for help before completing these steps.
If your C•CURE Version is 2.8+, you will need to add a license. Please follow the instructions here. It may also be necessary to reach out to C•CURE support for assistance with the license.
Step 1: API Details
Go to Apps > All Apps.
Search for and click on C•CURE 9000 then click Install.
Please add the following Envoy IPs to your allow list in order to connect to your C-CURE API:
Enter your on-premise IP and port, or URL.
Enter your C•CURE operator login credentials.
Select your C•CURE Version.
Step 2: Partition
Select the C•CURE partition Envoy should use for Visitors and Employees.
Step 3: Envoy Visitors
Assign Envoy Visitor type(s) to a predefined C•CURE Clearance.
This allows certain Envoy visitor types to have pre-defined access to specific doors and or elevators once you assign the visitor a hard badge.
(OPTIONAL) Delete clearance on sign-out.
Check the box to delete the C•CURE Personnel record on sign-out.
Enable Credentials (Optional)
Check the box to generate credentials for Visitors. A QR Code will be emailed to visitors when this option is enabled.
How to set up access control via QR codes:
The QR code will be encoded as
FFFFis the facility code padded to four characters
NNNNNNNNis the card number padded to eight characters
Set the following:
Visitor Credential Duration
Choose the length of time that signed-in visitors will have valid credentials.
Visitor Credential Advance Access
If you would like invited visitors to get credentials in advance, please select a time period here.
Input the Facility Code
QR Code Text (OPTIONAL)
update the text on the email to specify the use case for the QR code
Enable QR Code in Badge (OPTIONAL)
This will embed the QR code in printed badges.
How to see your visitor records:
Log into your C•CURE instance.
Your test visitor record will appear in the Personnel section.
Envoy Employees + C•CURE 9000
Envoy can enable employee access by the employee signing into the workplace or via badge swipe events ensuring a seamless office arrival experience.
How does it work? (Legacy Functionality)
The employee has answered the preconfigured questions by the Envoy admins.
They pass screening based on the set of rules
(i.e. Have you been in contact with someone feeling ill over the past 14 days?)
(i.e. Have you been vaccinated fully within the last 14 days?)
The employee will be approved to come into work
When the employee goes to the office, the employee will need to "check-in" in order for their badge access to be reactivated to allow them to enter the building.
Step 4: Employees
❗️DISCLAIMER: C•CURE users (employees) must start in a disabled state. They are not disabled by default, Envoy did not want to take on the liability to mass disable user accounts. In order to do this on your own, you will need to set the field "Disabled" to true order to deactivate your users' access.
Check the "Envoy Workplace" box in order to enable Employees with C•CURE.
As long as the employee has approved registration (if registration questions are set up), then employee clearances will be enabled. Access will remain until the employee is signed-out.
Share Badge Event Data with Envoy (beta)
Check this box to enable Badge Event Data
Select which form of access management you would like to use.
Restricted Workplace Access is the legacy functionality. Please select this option if you are not using Badge Event data. You must enable badge event data for the other two access method options.
Badge Event Data (Beta)
Envoy now seamlessly integrates with Employee badge activity. We offer several options for badge activity tracking and automatic sign-in to the Envoy workplace when swiping the badge.
Restricted Workplace Access
The badge is disabled by default. It is activated once an employee signs into the workplace via the Envoy dashboard or Envoy mobile app.
Register & Sign-in Employee with Badge Event Data
The badge is always active. Swiping the badge signs the employee into the workplace.
Enable Access with Registration & Sign-in Employees with Badge Event Data.
The badge starts in a disabled state. When the employee registers in Envoy, the badge becomes active. Swiping the badge automatically signs the employee into the workplace.
What versions of C•CURE 9000 does the Envoy integration support?
What is the minimum set of permissions needed within C•CURE to configure?
FULL ACCESS to Personnel, including reading access to all personnel-related.
FULL ACCESS to Visitor Management
Operator must be a victor admin.
What licenses are required by C•CURE?
Version 2.8+ requires a license GUID specific to Envoy. This will need to be added to your C•CURE instance.
InsertLicenseOption /U /V /S:"LOCALHOST" /N:"Envoy - Visitor Management - Integration" /A:"Envoy, Inc." /G:24f84d83-1428-4bad-a4ec-11e2e955ee80 /C:2 /P:0
Watch this instructional video in order to add the license GUID
Please reach out to C•CURE support if you have issues with adding the GUID license.