How does it work?
For this app to work, the Envoy integration driver needs to be installed along with the CC9WS-ENVOY option enabled on the systems license (please reach out to your C·CURE rep for pricing).
You can configure Envoy to apply a certain Clearance for your visitor types. You can then use all of C•CURE’s features for your visitors, such as badge provisioning, security alerts, and more.
Envoy offers the option to grant employees access in C•CURE 9000 when they check-in to the Envoy Workplace ensuring that only approved employees have access to the workplace.
Alternatively, we also offer the option to have employees be automatically checked-in to Envoy when they swipe their badge with C•CURE 9000. This data is populated into our Occupancy Dashboard in order to provide valuable insight into the optimization of your specific workplace environment.
Configuring the Envoy + C•CURE 9000 integration
Step 1: API Details
Go to Apps > All Apps.
Search for and click on C•CURE 9000 then click Install.
Please add the following Envoy IPs to your allow list in order to connect to your C-CURE API:
Enter your on-premise IP and port, or URL.
Enter your C•CURE operator login credentials.
Select your C•CURE Version.
Select the timezone of your CCure instance
Step 2: Partition
Select the C•CURE partition Envoy should use for Visitors and Workplace.
Step 3: Envoy Visitors (Optional)
Assign Envoy Visitor type(s) to a predefined C•CURE Clearance.
This allows certain Envoy visitor types to have pre-defined access to specific doors and or elevators once you assign the visitor a hard badge.
(OPTIONAL) Delete clearance on sign-out.
Check the box to delete the C•CURE Personnel record on sign-out.
Enable Credentials (Optional)
Check the box to generate credentials for Visitors. A QR Code will be emailed to visitors when this option is enabled.
How to set up access control via QR codes:
Set the following:
Visitor Credential Duration
Choose the length of time that signed-in visitors will have valid credentials.
Visitor Credential Advance Access
If you would like invited visitors to get credentials in advance, please select a time period here.
Input the Facility Code
QR Code Text (OPTIONAL)
update the text on the email to specify the use case for the QR code
Enable QR Code in Badge (OPTIONAL)
This will embed the QR code in printed badges.
Step 4: Employees (Optional)
Envoy Workplace + C•CURE 9000
Envoy Workplace integrations with C•CURE 9000 in one of two ways:
Employee access is enabled in C•CURE 9000 when the employee signs into Envoy
Badge swipes in C•CURE 9000 will automatically check-in Employees to Envoy.
Option 1: Registration and check-in required for access
If registration questions are enabled, then the employee must answer the questions.
They pass screening based on the set of rules
(i.e. Have you been in contact with someone feeling ill over the past 14 days?)
(i.e. Have you been vaccinated fully within the last 14 days?)
The employee will be approved to come into work
When the employee goes to the office, the employee will need to check-in via the Envoy dashboard or mobile app in order for their badge access to be activated.
Check Envoy Workplace Access Management box
Select Registration and check-in required for access under "Access Management (Alpha Feature)"
Option 2: Auto check-in with Badge Swipe (alpha)
How it works?
The registration questionnaire is disabled in The Employee Registration flow settings
The employee arrives and scans their badge.
The employee is automatically checked-in to Envoy.
Check the box "Share Badge Event Data with Envoy (Alpha Feature)
Select "Auto check-in with badge swipe"
Choose whether to monitor all readers for Badge swipes or specific ones
Check "Use all readers for auto-sign in event processing" to monitor all badge swipes across all readers.
Or choose specific readers from the drop-down under "Badge Event - Target Readers
What versions of C•CURE 9000 does the Envoy integration support?
(2.9 SP4 or newer required for Badge check-in)
What is the minimum set of permissions needed within C•CURE to configure?
FULL ACCESS to Personnel, including reading access to all personnel-related.
FULL ACCESS to Visitor Management
Operator must be a victor admin.
What licenses are required by C•CURE?
Version 2.8+ requires a license GUID specific to Envoy. This will need to be added to your C•CURE instance.
InsertLicenseOption /U /V /S:"LOCALHOST" /N:"Envoy - Visitor Management - Integration" /A:"Envoy, Inc." /G:24f84d83-1428-4bad-a4ec-11e2e955ee80 /C:2 /P:0
Watch this instructional video in order to add the license GUID
How do we determine the server time zone of the instance?
This depends on the set-up, but it should be available from the on-premise server. In our demo instance, we can find it from the Windows time settings.