Admin Permissions

Global admin role

  • Full access to visitor entries and invites at all locations

  • Full access to all settings at all locations

  • Full access to device management at all locations

  • Full access to employee records at all locations

  • Full access to assign any admin roles, at any location

  • Full access to billing details (e.g. change credit card, change plan subscription)

  • Full access to Deliveries and delivery area settings at all locations

  • Manage desks & maps

  • View all reservations

  • Manage employee reservations

  • Full access to Rooms and room settings

  • Sync company calendar

  • Manage Rooms settings

  • Receive downtime alerts for rooms

  • Learn more about Global admin level access

Billing admin role

  • Full access to billing details (e.g. change credit card, change plan subscription)

  • Learn more about Billing admin level access

Location admin role

  • Full access to visitor entries and invites at assigned location(s)

  • Full access to all settings at assigned location(s)

  • Full access to device management at assigned location(s)

  • Full access to employee records at assigned location(s)

  • Access to assign location-based roles at assigned location(s) (i.e., cannot assign global roles)

  • Full access to deliveries and delivery area settings at assigned location(s)

  • Partial access to location based Protect settings

  • Manage desks & maps

  • View all reservations

  • Manage employee reservations

  • Receive downtime alerts for rooms

  • Learn more about Location admin level access

Front desk admin role

  • Access to visitor entries and invites at assigned location(s). Front Desk Admins can read/edit all visitor entries at their location, but they cannot delete entries

  • Read access to device management at assigned location(s)

  • Read access to employee records at assigned location(s)

  • Read access to admin roles at assigned location(s)

  • Access to deliveries as assigned location(s)

  • Manage desks & maps

  • View all reservations

  • Manage employee reservations

  • Learn more about Front desk admin level access

Security admin role

  • Read access to a special security dashboard that shows the day’s invited visitors

  • Learn more about Security admin level access

Deliveries admin role

  • Access to scan deliveries at assigned location(s)

  • Learn more about Deliveries admin level access

Additional Information

  • To enable or learn more, please check out this help article about Admin Roles.

  • Check out this article for the most up-to-date list of Connect Admin Roles.


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