To learn more about what you can do with Passport, please read our About Passport article; to learn more about using Passport, please read our Using Passport article.

Step 1: Download Passport

The Envoy Passport mobile app is available for iPhone and Android. To download Passport, search for “Envoy Passport” in the App Store and on Google Play.

Step 2: Create an account

  1. Open Passport, and tap “Log in or sign up.”
  2. Enter your work email address.
  3. Check your email (on your phone), and follow the instructions to confirm your email address.
  4. Choose your office locations.If Envoy finds your email address in the directory for multiple locations, you can choose which location(s) you work from.
  5. Choose your personal notification preferences.Your Envoy administrator will set notification preferences for your location, but you can set the preferences that are right for you.To enable a notification method, toggle it to the “on” position.To disable a notification method, toggle it to the “off” position.
  6. Take a Passport photo. « Tip: Don’t worry, you can always change this later if you prefer. »
  7. Enable Passport and allow permissions.

Passport settings

If you need to check or change any settings (like your locations, host notifications or Passport status), you can.

  1. Open Envoy Passport on your phone.
  2. Go to the Profile tab.
  3. Tap “Settings.”

When Passport at my company is toggled “on,” your Passport will appear on your own office iPad.

This makes it a helpful feature to turn on while testing, but not typically recommended for day-to-day use. Just imagine if all of your employees’ Passports were appearing on the iPad all the time!

Change Passport photo

Change Passport photo (on iPhone)

  1. Open Envoy Passport on your phone.
  2. Go to the Profile tab.
  3. Tap “Edit.”
  4. Tap “Photo.”
  5. You can either take a new photo or choose to upload a photo from your phone.
  6. Once you’ve selected a photo, tap “Done” to save.

Change Passport photo (on Android)

  1. Open Envoy Passport on your phone.
  2. Go to the Profile tab.
  3. Tap the pencil icon.
  4. Tap your existing photo. If you do not have a photo, tap in the photo area.
  5. You can either take a new photo or choose to upload a photo from your phone.
  6. Once you’ve selected a photo, tap the check mark to save. 
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