All Collections
How your team uses Visitors
How your team uses Visitors

Envoy Visitors impacts more than just account administrators, it will improve the visitor sign-in process for your whole team.

Updated over a week ago

Your team interacts with Envoy both passively and actively. Below, we explain how your team will experience Envoy Visitors as part of their workflow and how they can use Visitors to invite visitors and set their preferences.

Visitors and your team’s workflow

  • Host notifications: Your team is probably used to a receptionist or office manager calling or messaging them when their visitors arrive. With Visitors, they’ll be notified automatically via their preferred notification method.

  • Pre-Registration: With Visitors, it’s easy to invite guests in advance. If you intend to take advantage of this feature, your team can create invites for any expected visitor.

Employee permissions

Any employee in your directory can create their own login for the web and download for Envoy Mobile app.

Employees have permissions to do the following:

  • View their visitors and sign them out

  • Create and edit their invites

  • View the directory

  • Change their personal notification preferences

Employees will not have access to:

  • Other employees’ visitors or invites

  • Account or location settings


  • Employees assigned as an assistant can see both their own visitors/invites plus the visitors/invites for their executive. Learn more about assistants.

  • Envoy administrators can switch between displaying their own visitors/invites or all visitors/invites.

How employees log in

Login via web

  1. Go to and click “Log in” or visit

  2. Enter the work email address that is in the Employee directory.

  3. Check your email inbox for the confirmation email, and click “Confirm your email.”

  4. Create a password when prompted.
    • The password must be 8 characters minimum, have 1 capital letter, and 1 special character.

Log in on our mobile app

  1. Download Envoy Mobile for iPhone or Android.

  2. Enter your work email when prompted.
    Note: If your company uses SSO to log in, you will be prompted to use to login via SSO. You will not need to check your email inbox.

  3. Click "Scan QR code" on the app, check your inbox (on your computer), click "Confirm your email," and scan the QR code on the screen OR check your inbox (on your phone), and click “Confirm your email.”

  4. If prompted, choose the location(s) where you work.

  5. Choose your preferred notification methods.

  6. Add a photo.

Learn more about logging into our mobile app.

Did this answer your question?