Envoy offers the option to pair your Neat device with Envoy Rooms. Book rooms seamlessly with the Neat Pad or see if a Room is available from a distance with Neat's built-in LED lights.
Prerequisites
Before pairing your Neat Pad to a room, you must sync your calendar system with Envoy Rooms.
Admin permissions on the Neat Pulse Management Platform for your tenant.
Your Neat Pad must be configured for room availability.
Step 1: Add the Envoy Rooms app to your Device
Log into your Neat Pulse account.
Click on the Apps menu from the left-hand options.
Locate Envoy Rooms and toggle it to On, making it available on your Neat devices.
Now that Envoy Rooms is available on your device, you can configure the physical display. If you have not added your Neat pad to your Pulse account, you'll need to do that next.
Click Add device at the top of the page and add your device details, then click Continue.
Make note of your enrollment code.
Locate your Neat pad. You'll have to factory reset the device if it is already in use.
On the choose Setup screen, select Add Neat Pad for room availability, then tap Continue.
Once on the Neat Pulse screen, enter your enrollment code. The device will then enroll in your account. Once finished, tap Continue to finish setup.
On the Choose Platform screen, tap on Other.
Then, on the Choose apps screen, tap Envoy Rooms.
You should see a You're all set! screen. Tap Launch Neat Apps to continue to the Envoy Rooms app.
Once loaded, your Neat Pad will display a Welcome to Envoy Rooms screen.
✨Tip: You can click on Remote control this device to access the device via the Neat pulse admin site. ✨
Step 2: Pair your Neat Pad with a Room
Once you have the app loaded on your device, it's time to pair a room!
On your Neat pad, tap Pair device to reveal a six-digit code.
On your computer, open the Envoy dashboard and navigate to Rooms > My Rooms.
Click Pair a device to open a text box. Enter the code from your Neat pad here.
Once you complete the pairing process, you will see the room's schedule display for the day and the room's availability: Green, yellow, or red!
Neat resources
Important notes
Each tablet will show its own pairing code, which will expire after 20 minutes.
Ensure you input the code before it expires. You can generate a new code on your tablet if needed.
If you do not see your room listed, ensure you are in the correct location.
You can pair more than one device to each room.