Response
Learn how to keep visitors and employees safe via Envoy.
21 articles
Set up
Initial steps to setting up your threat intelligence and emergency response plan.
- Suggested messages for Envoy ResponseUse cases and examples of emergency notifications.
- Setting up Envoy ResponseLearn about emergency notifications via Envoy Response and enable them in your workplace.
- SCIM Groups for Envoy ResponseLearn how your IDP can sync with Envoy Response to create employee groups for emergency notifications.
- Templates for incident messagesCreate emergency notification incident templates for quick, consistent messaging.
- VIP Protection for ResponseDesignate employees as VIPs to receive alerts about relevant threats.
- Remote worker safetyLearn how to monitor employee safety by integrating with HRIS to display home address data on the Threat Dashboard.
- Custom Global Employee Groups [Beta]Learn how to create custom groups of employees to use across locations with Envoy Response.
Creating and Managing Incidents
Learn more about using different features of Envoy's Emergency Incident management platform.
- Sending an Emergency Notification [Mobile]If an incident occurs, you can use Envoy mobile to send an emergency notification to your employees and visitors.
- Sending an emergency notification [Web]Learn how to send emergency notifications during incidents by using Envoy Response.
- Envoy Response Incident log [Web]Track responses and occupant safety with Envoy's automatically-updating incident log.
- Envoy Response Incident log [Mobile]Track responses and occupant safety with Envoy's automatically updating incident log.
- Attached images for Incident messagesLearn how to include images in your emergency notifications created during incidents.
- Emergency Roll CallLearn how to use Envoy's Roll call to get peace of mind with live safety check-ins during critical events.
- Emergency notification responsesLearn how to get up-to-date information on your recipients by using Envoy's Emergency notifications.
- Two-way Chat for EmergenciesLearn how to use two-way chat functionality for your emergency communications.
- Threat IntelligenceExplore the Threat Intelligence dashboard and monitor any incidents that may affect your workplace and employees.
- Sending an incident follow-up messageLearn how to send updates after the initial emergency notification is sent.
- End Envoy Response incidentThis guide walks you through how to end incidents in Envoy Response from the web dashboard and the Envoy mobile app.
Visual Alerts
Learn how to use your existing Envoy-connected displays to show your emergency messages
- Screens Notification TakeoverUse your paired Screens to show announcements or emergency notifications throughout your workplace.
- Visitors Kiosk Notification TakeoverUse your Visitors Kiosk to show emergency notifications throughout your workplace.
- Rooms Tablet Notification TakeoverUse your Rooms displays to show announcements or emergency notifications throughout your workplace.