Visitors who pre-register have the option of signing in with a QR code. Rather than type their information on the iPad, visitors can sign in instantly by using the iPad’s camera to scan their QR code.

This article outlines the benefits of this option, how to make QR codes available to visitors, and how to use a QR code to sign in for a visit.

You will need version 3.2.0 or later of the Envoy Visitors app to use QR codes.

Benefits of signing in with QR codes

  • A more seamless, light-weight sign-in experience for visitors who have already taken the time to pre-register.
  • Lets visitors sign in faster, freeing up your kiosk for other people who may be waiting to sign in.
  • Because QR codes are only given to people who pre-register, this encourages more visitors who are invited to pre-register.

How to make QR codes available to visitors

Your visitors receive a QR code when they pre-register for their visit.

To turn on pre-registration and make QR codes available to your visitors, navigate to Visitors > Settings > Pre-registration and enable Pre-registration. You can now invite people to visit by selecting “New invite” on the Invites log.

When you invite a visitor, they receive an email prompting them to “Check in” for their visit. Clicking this opens a new window where they can complete each step of your sign-in flow or, in other words, pre-register.

When they finish pre-registering, their QR code to sign in appears on their screen. A copy is also sent to their email. Each QR code is unique and valid for one visit only.

Available on Apple Wallet & Google Pass

In order to add to Apple Wallet or Google Pass, please utilize the links in the QR code email sent.

How to sign in with QR codes

Visitors with QR codes should approach your sign-in kiosk like any other visitor.

On the kiosk, tap “Tap to sign in.” You will notice a round button just below the “Full name” field that contains an image of a QR code.

Tap this button to activate the iPad’s camera. On a smartphone, open the email that contains the QR code. A screenshot of the QR code is fine too.

Hold the QR code in view of the iPad’s camera and align it with the guides on the screen. The visitor will be signed in on the spot.

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