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Digital passes for property visitors

Provide a visitors a QR-code pass in their invitation email, allowing for a smooth check-in process.

Updated over a week ago

As a property admin, you'll be able to allow your tenants to include QR-code access control passes in their invitation emails. This means your property's guests will have access passes in their inbox before they arrive.

How it works

Visitors receive an invitation email from tenants, which takes them to Envoy to pre-register for their visit. After completion, visitors will receive their access pass to the building. The access pass will not work until the time listed on the invite.

This feature is only currently available for Lenel S2 Netbox and C-Cure 9000. More access control integrations will be added in the future.

Here's an example of what a visitor will receive in their email after completing pre-registration:

How to enable

Turning the feature on

  1. Under Digital passes for visitors, toggle ON the option to allow property passes to be included in tenant pre-registered visitor invites.

Configuring your access control setup

You'll want to have your access control integration set up prior to enabling this feature.

Lenel S2 Netbox

Learn more about configuring Lenel S2 Netbox here.

  1. Navigate to Apps > Installed apps and select Configure under LenelS2 Netbox.

  2. Toggle "Allow tenants to include credential in email for pre-registered visitors" to ON.

  3. Once this is toggled on, tenant invite emails will include an access pass, which will grant building at the time listed on the invite.

C-Cure 9000

Learn more about configuring C-Cure 9000 here.

  1. Navigate to Apps > Installed apps and select Configure under C-Cure 900.

  2. Within the C-Cure module, navigate to the Visitors tab to modify your visitors settings.

  3. Toggle "Allow tenants to include credential in email for pre-registered visitors" to ON.

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