If you’re expecting a large group of visitors, the registration feature can help you speed up the sign-in process. In this article, we recommend some best practices when using registration for group sign-in.
Since registration allows you to create invites for expected visitors, the example group cited in this article is a group of ten visitors who are attending a meeting. If you’re looking for more tips on using Envoy Visitors for large events like meetups, conferences, or parties, please check out: tips for using Visitors at events.
Create invites in bulk
If you’re using registration specifically to improve group sign-in, our first helpful tip is to create all of your invites at once. This is easy to do, and it is much faster than filling out an invite form for each person you’re expecting.
Tip: Remember, it's best to fill out as many fields as you can when creating your invites. This way, the visitors have less to type on the iPad when they sign in. You can even include private notes for the person who will be greeting your visitors.
For security reasons, we limit how many bulk invites can be created at once over a 24 hour period. If you hit this limit, please reach out to support and we’ll be happy to assist.
For Basic plans, there is a 25 bulk invite limit per day with an infinite amount of individual invites.
How to create invites in bulk
Go to Visitors > Invites.
Click “New invite.” You’ll be taken to the invite form.
Select Group invite from the top navigation.
Select the correct location and visitor type.
Optional: Enter a Group name that you can use to reference these visitors in the logs.
You can either type in or paste the invite details in the grid below.
If you prefer to manually enter the information instead of pasting it, note that the Arrival date column has a date picker, and the Host column will search your employee directory.
If you're pasting the information from excel be sure the columns match the order of the Group invite fields.
Optional: Check the Send invite email box if you want to send these people an email confirming their upcoming visit, and select whether the Group name should be included in the subject of the invite.
Click “Create invites.”
Note: Any invites without errors will be created and accessible on your Invites > Dashboard. If any fields contain errors, you’ll be able to view the error, adjust the invite, and resubmit.
Send the invite email
Include arrival details
As a reminder, the invite email is an optional email you can send to visitors when you create their invites. It contains the visitor and host names, meeting time, and location address.
Use a group name when creating the invites. Including the group name in the invite email will let your guests know why they are being invited.
Encourage visitors to complete your sign-in before they arrive
Another big benefit of the registration for group sign-in? Visitors can register themselves. This means that they can fill out the sign-in fields and, if enabled, sign any legal documents and take a photo in advance. To do so, they’ll click the “Check-in now” button in the registration email. When they arrive and sign in on the iPad, they’ll be asked to confirm their information is correct, then they are instantly signed in.
Use the invite dashboard when visitors arrive
Any visitor, whether they have an invite or not, can sign in on the iPad. But if you have a large group of invited visitors, we have one top tip to speed up sign-in:
Use the invite dashboard! The invite dashboard shows a list of who’s invited each day, but it also can be used for much more.
Follow along with this example to learn more:
Imagine a group of ten visitors attending a meeting at your office. You followed the tips above, so all visitors received the registration email.
Today is the day of your meeting, and all ten visitors arrive at once.
Check if they signed legal documents
If you go to the Invites tab, navigate to the day you have sent your invites for and you will see a list of everyone invited.
You can see if your visitors have signed the legal documents already by seeing if it says
Note: If you don't see the Legal docs field on the invites tab click the menu at the top right and select Legal docs from the drop-down list.
Sign in visitors from the dashboard
Premium & Enterprise feature
Since you already have their sign-in details and their signed legal documents on file, you can turn their invite into an entry with just a couple of clicks. This means they can skip the iPad altogether.
Go to Visitors > Invites.
To sign in one invited visitor, locate their invite.
Click the ellipsis (…) icon to the right of the invite information.
From the dropdown, select “Sign in.”
To sign in multiple invited visitors, select multiple invites by clicking the checkboxes to the left of the name.
Click “Sign in” at the top.
Attend to remaining visitors
The two remaining visitors do not have a signed legal document on file. If your office requires a signed document, you can simply direct them to sign in on the iPad.