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Resources and answers from the Envoy team

Search results for:how do i access and export visitor data
Exporting visitor data
Learn how to export visitor and invite logs… and click "Export" Important Notes: This will export the full Visitor log, with no filtering… How exporting visitor data works
About visitor data
A key part of any visitor management system is the ability to keep your visitor data organized and easily accessible… How visitor data works… This article outlines the ways you can access your visitor data
Editing and deleting visitor entries
Once a visitor has signed in, their entry can be edited or deleted as needed… Front Desk Admins can edit but not delete visitor data. Go to Visitors > Visitor log… If you need to do a purge of visitor data for a full location or specific date range, please contact
Visitor Types
We know that not all offices have the same requirements or policies when it comes to visitor management, so Visitors is fully flexible… How visitor types work… Notice how each visitor type has an Enabled toggle below it’s name
Using the visitor log
This article outlines the different parts of the visitor log, how to use them and how to customize them… Anyone with an employee record can access their own visitor data on their dashboard If you’re an… By clicking on the date you can navigate to that entry and check any data needed
About visitor emails
Learn more about managing the emails you send to visitors… Get direct feedback from guests about the quality of their visit and how you can improve your visitor… How visitor emails work
About visitor photos
With Envoy Visitors, you can automatically capture a photo of every visitor… How visitor photos work… A visitor will tap the “Tap to sign in” button, and they’ll enter their sign-in details
Data privacy features
Learn how you can support compliance efforts and offer more data privacy options to your visitors… Under Data privacy, find Visitor consent and data policy and ensure Visitor consent is toggled to the… Under Data privacy, find Visitor consent and data policy and ensure Visitor consent is toggled to the
Avigilon Unity Access
Avigilon provides high-definition surveillance solutions and is used by many companies to ensure secure access control and visitor logs… Note: Visitor name will appear in the source column and the last name and first name columns correspond… How do Envoy entries look in Avigilon?
Who can access customer data?
Learn more about who can access your customer data below… only accesses customer accounts in the event of a technical support issues that requires real-time access… Envoy forbids accessing client data outside of those circumstances