Editing and deleting visitor entries

• Editing visitor entries
• Deleting visitor entries
• Deleting all visitor data

Editing visitor entries

You can edit the details of any visitor entry. This may come in handy if a visitor makes a typo while signing in on the iPad, or they did not sign out at the actual time they left the building.

How to edit visitor entries

1. Go to Visitors > Visitor log.
2. Double click on the entry that requires edits. This will open the entry details.
3. To edit sign-in fields (like name, email, etc), simply click on the text or dropdown fields and edit directly.
4. To edit a sign-in or sign-out date, click the field and use the dropdown calendar.
5. To edit a sign-in or sign-out time, click the field and type the desired time.

Deleting visitor entries

Available for Global and Location Admin only

You can delete visitor entries, but please note this is a permanent action that cannot be undone. Front Desk Admins can edit but not delete visitor data.

1. Go to Visitors > Visitor log.
2. Click the check box on the entry or entries you’d like to delete.
3. A “Delete” button will appear in the top right of the dashboard. Click “Delete.” 

Deleting all visitor data

If you need to do a purge of visitor data for a full location or specific date range, please contact us for assistance.