Overview
This guide is for admins configuring Envoy Visitors at biotech and pharmaceutical R&D organizations.
Compliance and operational requirements
Biotech R&D sites combine three pressures that most other industries don't share at the same time: regulated drug or device development (FDA, GxP), public-company financial controls (SOX), and intellectual property protection amid high churn among contractors, CROs, and equipment vendors. Visitor records need to survive FDA inspections and SOX audits, and every guest needs to be on a current NDA before they reach a lab door.
Recommended features and configuration
Lock down Intellectual Property at sign-in
Legal documents: require NDA on every visit, no exceptions
DocuSign integration: store signed copies where legal teams can easily access them
Visitor assessments: biosafety, cleanroom, and GxP acknowledgments captured digitally
Verify identity for repeat partners
Visitor photos: photo of record across visits
Returning visitors and facial recognition: fast re-entry for trusted CROs without re-collecting data
ID scanning: verify identity for first-time visitors
Control physical access to labs
Physical access control integrations like Kisi, Brivo, AMAG, or Avigilon Alta: automatically issue time-bound credentials at sign-in, revoke at sign-out
Survive an FDA or SOX audit
Using the visitor log: a searchable, filterable record of every visit
Exporting visitor data: download a CSV of your visitors for any date range
Visitors analytics dashboard: trends and outliers for QA review
Case Study: Grand River Aseptic Manufacturing
Interested in seeing how Grand River Aseptic Manufacturing uses Envoy at their facilities? Read more in our case study!