Overview
This feature allows employees in Connect buildings to request a temporary 1-day digital property pass via the kiosk to enter the building if they're visiting from another site, permanently remote, or when they forget their badge at home. Once authenticated in the kiosk, employees can choose whether they want their temporary pass to be emailed or texted to them.
Prerequisites
Visitors Kiosk App
The Envoy Visitors app must be on version 4.16.0 and up.
Access Control (Property Only)
Enabling this kiosk feature requires that you have installed and configured one of our access control integration apps listed in our app store here.
Currently this feature only supports the Lenel Netbox and C-CURE 9000 integrations. We plan to add more integrations in the future.
Employee Directory (Tenant only)
Temporary passes are only available to employees that are added under your Envoy employee directory. Learn more here about how to setup your directory.
Enable Employee Temporary Digital Pass
Property Level
Navigate to Settings > Badges on the Envoy web dashboard.
Under the Access Control section toggle on the option that reads Allow temporary digital property badges for employees via kiosk.
Tenant Level
Important: As a tenant you must be either a location or global admin to access your company's Workplace settings. Learn more here about our different admin roles, their permissions, and how to assign.
Navigate to Workplace > Settings > Employees on the Envoy web dashboard.
Scroll down to the section labeled Digital Passes and toggle on the option that reads Allow temporary digital property badges for employees via kiosk.
How Employees Can Request A Temporary Digital Pass
Employees will click on the option that reads Get employee pass on the Envoy visitors kiosk.
They will enter in their workplace email and select Next.
From here employees will choose how they want to receive a pass, via email or text.
Employees will get a confirmation that their pass has been sent after making their selection.
The temporary property digital pass will contain a QR code or barcode the employee can scan to enter the building.
