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Connect Employee Day Pass via Envoy Mobile

Provide employees that forget their badge at home with self-service support to access the building.

Updated over a year ago

Overview

This feature allows employees in Connect buildings to request a temporary 1-day digital property pass via the Envoy mobile app to enter the building if they're visiting from another site, permanently remote, or when they forget their badge at home. Once authenticated, employees will get a QR code to enter the building.

Prerequisites

Envoy Mobile App

Your mobile device must be on Envoy app version 4.61.0 to request a temporary 1 day digital pass.

Access Control (Property Only)

Enabling this feature requires that you have installed and configured one of our access control integration apps listed in our app store here.

Currently this feature only supports Lenel S2 Netbox and C-CURE 9000 integration. We plan to add more integrations in the future.

Employee Directory (Tenant only)

Temporary passes are only available to employees that are added under your Envoy employee directory. Learn more here about how to setup your directory.

Enable Employee Day Pass Feature

Property Level

  1. Navigate to Settings > Badges on the Envoy web dashboard.

  2. Under the Digital Pass section toggle on the option that reads Allow temporary digital property badges for employees via kiosk and Mobile app.

Tenant Level

Important: As a tenant you must be either a location or global admin to access your company's Workplace settings. Learn more here about our different admin roles, their permissions, and how to assign.

  1. Navigate to Workplace > Settings > Employees on the Envoy web dashboard.

  2. Scroll down to the section labeled Digital Passes and toggle on the option that reads Allow temporary digital property badges for employees via Mobile app.

How Employees Can Request a Day Pass

  1. Download the Envoy mobile app from Google Play or the App Store.

  2. Log into your Envoy user account.

  3. Click the plus icon at the top right and choose Get temporary access pass from the dropdown list.

  4. From here a QR code will generate for the employee to scan for access into the building.

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