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Registration and Sign-in [Mobile]

Registration and Sign-in [Mobile]

Learn how to register, set your schedule, check-in and more within the Envoy app.
Rawee Gobena avatar
Written by Rawee Gobena. Updated over a week ago

What is the difference between register, schedule and sign-in?

  • Registration is for both Employees and visitors and will take you through any health questions or paperwork you would need to fill out before going into the office.

  • Scheduling is for Employees only. Now that you’ve filled out your paperwork and are approved to go into the office it’s time to schedule what days you will be there.

  • Sign-in is for both visitors and employees and not to be confused with signing into the Envoy app. Sign-in is for when you arrive at work on the date you have scheduled. You should sign-in or enable automatic sign-in to let your co-workers know you’re on-site for the day.

How to register

  1. Open the Envoy Mobile app.

  2. Click Register on the card that says Today for same-day registration, or swipe to the left and click Register on the card that says Tomorrow for next-day registration.

  3. Answer all questions presented to you in the form.

  4. Click Finish.

Setting your schedule

Employees can register for any day in the future by setting their schedule in the Envoy app. Adding a day to one's schedule holds a place in the workplace for that day. Employees will still need to complete and pass their health check before they are approved to go into the workplace.

  1. Open up the Envoy Mobile app

  2. You will see a section titled "Your schedule" and a calendar under the prompt to "Reserve a spot in the workplace"

  3. Click View more and tap on a date you want to schedule

  4. Click "Schedule" at the top

    1. If your company has Envoy Desks you will be given a desk at this point.

  5. You can view all others scheduled for the dates you choose as long as they have the option enabled

  6. When the date you scheduled for arrives you will see "Complete health check" Rather than "Register" on the card at the top of the screen

✨Note: You can select as far into the future as you need.

How to schedule for multiple days

Employees can now schedule multiple days at once by selecting them on the schedule and reserving a desk for all those days rather than selecting a day and tapping schedule one by one.

  1. Open the Envoy mobile app

  2. You will see a section titled "Your schedule" and a calendar under the prompt to "Reserve a spot in the workplace"

  3. Click View more

  4. Click “Select multiple” at the top right corner of the screen

  5. Select dates you would like to schedule

  6. Select ‘Schedule’

Schedule FAQ

  • If you use Envoy Desks you will be assigned a desk for every date you register in the future.

  • You can change your desk and, if the desk is available, Envoy will give you that same desk in the future.

  • If a date you wish to book in the future has reached full capacity you will not be allowed to register for that date.

  • If there is a scheduling limit, you wouldn’t be able to book past the scheduling limit.

How to unschedule

  1. To unschedule for a particular day, navigate to the Schedule tab on Envoy Mobile

  2. Tap on the date that you no longer need scheduled.

  3. Select the ellipsis in the top right corner tap Unschedule

How to sign-in

Once an employee has been approved to enter the workplace, they will have the ability to sign in the next day when they arrive at the workplace. They will be able to do this right from their Envoy Mobile app.

  1. Open the Envoy Mobile app.

  2. Click Sign in when entering the workplace.

  3. When leaving the workplace, open the app, and click Sign out.

The Sign out button should only be clicked when leaving the workplace for the day to free up space for another employee to enter if need be.

✨Note: If an employee accidentally signs out, as long as the registration window has not closed they can always re-register for "Today" and simply sign back in.

✨Note: Employees will be able to open up a badge on their phone to show anyone in the workplace that they were approved to come in.

Enabling automatic sign-ins

You have the option to sign in automatically when you arrive at work. Using geolocation technology, the Envoy app can sign you in automatically without having to open the app once you are registered for the day. This happens once you arrive within 100 meters of your workplace location on the days you are scheduled on-site.

This feature is automatically enabled for employees, on version 4.25 of iOS or Android, that have previously provided Envoy with full location permissions and who have registered for the day. If you have not provided these permissions, you will need to update your device settings and toggle on the feature from the Envoy mobile settings in the app.

To turn on automatic sign-ins:

  1. Make sure you have the latest version of the Envoy app installed and opened: iOS | Android.

  2. Enable “Sign me in based on my location” within the settings of the Envoy app.

  3. Set location access to “Always” (on iOS) or “Allow all the time” (on Android).

  • If your location access was already set like that, automatic sign-ins should be enabled for you already.

  • Automatic sign-ins will not work if you select “While using the app.”

  • If your device does not prompt you to enable location, you can manually apply these settings. See this article for more info.

  • You must register for the day and fill out any required employee questionnaires before automatic sign-in will work.

Try it out! The next time you arrive at work, you should be signed in automatically.

If you don’t want to sign in automatically, you can disable this feature and continue to sign in manually.

Note: Envoy respects your privacy and will never store your location. For more info, please check out our privacy policy.

Automatic sign-in + Health Checks

If your company requires a health check to go into the workplace, this will still need to be completed prior to registering for the day. If you do not complete (or fail) the health check, you will not be scheduled and will not be able to sign-in (manually or automatic).

Sign-in/Check-in Status

Once an employee has been scheduled and successfully completes manual/automatic sign in or desk check-in for the day, a green dot will display next to the employees name for easy tracking of who is actually in the office.

The dot will display on the bottom right of an employee’s photo or circled initials.

✨ Important Note:

  • Employees will not have a green dot if they sign out for the day, leave the range of their companies location or it they are within range of their company location but are NOT scheduled.

  • The dot displays employee status for today only. If an employee visits a future date that an on-site employee is scheduled, they will still see the green dot representative of today.

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