What is the difference between register, schedule and sign-in?
Scheduling is for Employees only. Now that you’ve filled out your paperwork and are approved to go into the office it’s time to schedule what days you will be there.
Registration will take you through any health questions or paperwork you would need to fill out before going into the office.
Sign-in is the process of signing into your workplace office for the day via the Envoy app and should not be confused with signing into your Envoy user account on the app. Sign-in is for when you arrive at work on the date you have scheduled. You should sign-in or enable automatic sign-in to let your co-workers know you’re on-site for the day.
Setting your schedule
Employees can register for any day in the future by setting their schedule in the Envoy app. Adding a day to one's schedule holds a place in the workplace for that day. Employees will still need to complete and pass their health check before they are approved to go into the workplace.
Open up the Envoy Mobile app.
To access the schedule, go to the Home tab and click Schedule ahead or go to the Schedule tab and you will be taken to a calendar to pick dates.
From here you can schedule one day at a time by selecting each date or you can tap the Select Multiple option (at the tope right) to schedule in for multiple days at once.
You can view all others scheduled for the dates you choose as long as they have the option enabled.
When the date you scheduled for arrives you will see a card on the Home tab that reads Get Started to complete registration (if your workplace admins require that a health questionnaire be filled out.)
How to schedule for multiple days
Employees can now schedule multiple days at once by selecting them on the schedule and reserving a desk for all those days rather than selecting a day and tapping schedule one by one.
Open the Envoy mobile app.
To access the schedule, go to the Home tab and click Schedule ahead or go to the Schedule tab and you will be taken to a calendar to pick dates.
Click Select multiple at the top right corner of the screen.
Select all dates you would like to schedule in for.
Be sure to hit Schedule to confirm your dates.
Schedule FAQ
If you use Envoy Desks you will be assigned a desk for every date you register in the future.
You can change your desk and, if the desk is available, Envoy will give you that same desk in the future.
If a date you wish to book in the future has reached full capacity you will not be allowed to register for that date.
If there is a scheduling limit, you wouldn’t be able to book past the scheduling limit.
How to unschedule
To unschedule for a particular day, navigate to the Schedule tab on Envoy Mobile
Tap on the date that you no longer need scheduled.
Select the ellipsis in the top right corner tap Unschedule
How to Register & Sign-in
Note: Previously registration and sign- in were two separate action buttons a user had to tap. We have now combined these two tasks into a 1 click sign- in process noted below.
Open the Envoy Mobile app.
Follow the below steps if you have already scheduled into the office:
Go to the Home tab and click Get Started for the card listed for today's date.
From here you will be prompted to register and complete your health questionnaire.
Click Finish.
If your registration is approved the app will sign you into your workplace.
If you have not yet scheduled into the office, follow these steps:
Go to the Home tab and click Reserve & Check in for the card listed for today's date.
From here you will be prompted to register and complete your health questionnaire.
Click Finish.
If your registration is approved the app will sign you into your workplace.
How to View Your Pass & Sign out
To view your pass, go to the Home tab and select the ellipsis on the View Desk card, and click on View Pass.
When you are ready to leave the workplace, go to the Home tab and select the ellipsis on the View Desk card, and choose End Reservation.
The End Reservation button should only be clicked when leaving the workplace for the day to free up space for another employee to enter if need be.
Note: If an employee accidentally signs out, as long as the registration window has not closed you can always re-register for "Today" and simply sign back in.
Enabling automatic sign-ins
You have the option to sign in automatically when you arrive at work. Using geolocation technology, the Envoy app can sign you in automatically without having to open the app once you are registered for the day. This happens once you arrive within 100 meters of your workplace location on the days you are scheduled on-site.
This feature is automatically enabled for employees, on version 4.25 of iOS or Android, that have previously provided Envoy with full location permissions and who have registered for the day. If you have not provided these permissions, you will need to update your device settings and toggle on the feature from the Envoy mobile settings in the app.
To turn on automatic sign-ins:
Enable “Sign me in based on my location” within the settings of the Envoy app.
Set location access to “Always” (on iOS) or “Allow all the time” (on Android).
If your location access was already set like that, automatic sign-ins should be enabled for you already.
Automatic sign-ins will not work if you select “While using the app.”
If your device does not prompt you to enable location, you can manually apply these settings. See this article for more info.
You must register for the day and fill out any required employee questionnaires before automatic sign-in will work.
Try it out! The next time you arrive at work, you should be signed in automatically.
If you don’t want to sign in automatically, you can disable this feature and continue to sign in manually.
Note: Envoy respects your privacy and will never store your location. For more info, please check out our privacy policy.
Automatic sign-in + Health Checks
If your company requires a health check to go into the workplace, this will still need to be completed prior to registering for the day. If you do not complete (or fail) the health check, you will not be scheduled and will not be able to sign-in (manually or automatic).
Sign-in/Check-in Status
Once an employee has been scheduled and successfully completes manual/automatic sign in or desk check-in for the day, a green dot will display next to the employees name for easy tracking of who is actually in the office.
The dot will display on the bottom right of an employee’s photo or circled initials.
✨ Important Note:
Employees will not have a green dot if they sign out for the day, leave the range of their companies location or it they are within range of their company location but are NOT scheduled.
The dot displays employee status for today only. If an employee visits a future date that an on-site employee is scheduled, they will still see the green dot representative of today.
