Benefits of the Protect analytics dashboard

The Protect analytics dashboard can help you make smarter, more data-driven decisions about your workplace.

  • Identify busy times and opportunities to optimize your workplace policies and sign-in procedures
  • See patterns in employee traffic to help inform staffing, purchasing, and business decisions
  • Understand who on your team is using Envoy and who may need additional training
  • Arm your team and higher-ups with insights that can help them make better decisions for your workplace

NOTE: Data takes approximately 1 hour to appear in the analytics dashboard. If someone signs in or registers within the last hour that number will not be counted.

How the Protect analytics dashboard works

  1. Navigate to Protect > Analytics on the lefthand side of the dashboard.
  2. You can choose to change the time frame you want to view analytics for
    • Today
    • Past 7 days
    • Past 30 days
    • Past 60 days
    • Past 90 days
    • All time

Here’s an overview of what information you can find in your Protect analytics dashboard.

On the location level

General overview

  • Expected arrivals
  • Actual arrivals
  • Average occupancy percentage, based on your set capacity
  • Current capacity for the location

Different tables and how to read them

Activity

  • No shows: Number of people who registered to come in but never signed in
  • Registered arrivals: Number of people who registered to come in and signed in
  • Walk-ins: Number of people who did not register but signed in on the iPad
  • Capacity: This can show you visually how close you were to capacity on any given day.

Registrations

  • Approved: Number of people screened by Protect that were approved entry
  • Denied: Number of people screened by Protect that were denied entry
  • Pending: Number of people who abandoned their screening

Sign-ins by type

  • Dashboard: Number of people signed in by an Admin using the dashboard
  • iPad: Number of people signed in using the Visitors Kiosk app on the iPad
  • Mobile: Number of people signed in using Envoy Mobile
  • Web: Number of people signed in using Web sign in for Protect

Space utilization

  • Capacity: Set by your admin team per location
  • Space utilization: The percentage of capacity reached by people actually in the office

Employees in office

  • Total arrivals: Total number of times this person has signed into the location
  • Expected arrivals: Total number of times this person has registered and was approved to come on-site
  • Average weekly arrivals: Average number of times the person has signed in per week
  • Last 7 days arrivals: The total number of times this person has signed into the location in the last 7 days

Arrived/Expected in office

  • Arrived: A break down of Employees vs Visitors who signed in to the office.
  • Expected: A break down of Employees vs Visitors who registered (with protect) or pre-registered (with Envoy Mobile) and were approved to come into the office

On the global level

Approvals and denials, Denials by location

  • Approvals and denials: The left graph shows overall numbers for approvals and denials
  • Denials by location: The right table shows the break down of denials by location, how many employees were approved per location, and the denial rate percentage

Sign-ins by type

  • Dashboard: Number of people signed in by an Admin using the dashboard
  • iPad: Number of people signed in using the Visitors Kiosk app on the iPad
  • Mobile: Number of people signed in using Envoy Mobile
  • Web: Number of people signed in using Web sign in for Protect
  • Total sign ins: Total number of sign-ins per location

Expected arrivals by location

  • A breakdown of all Registrations per location

✨ TIP: Click on the location name to make the rest of the graph go more opaque and make it easier to see the location you're looking at

Actual arrivals by location

  • A break down of the number of sign-ins per location

Capacity limit by location

  • Any location with a Capacity set will be shown on the graph
    • If you have changed the Capacity at any point it will be reflected here

Capacity utilization by location

  • A breakdown of Capacity reached per location

Exporting Protect data

If you would like to export your data to do additional analysis or share it with your team you can do so by clicking Export at the top right and you will get a .CSV of the tables

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