The badge printer works with the Visitor kiosk to provide instant, automatically printed visitor badges. When a guest signs in on the iPad, their visitor information is sent directly to the printer over an Internet connection (because of this, the iPad and printer must be on the same network). Once the printer “receives” the message, the badge will print in about one second.

If you don't plan on using an iPad at your Visitors location, check out Envoy Print, which offers direct printing via workstation connection.

For Standard and Premium plans, you can connect one printer per location (no matter how many iPads you have paired). As visitors sign in, the badges will print in the order their entries were created.

On the Enterprise Plan, you can connect multiple printers at any location.

You can see the printer that is paired at a given location—and see if it’s operational or offline—from any location’s devices page.

You can see a history of badges printed on the Printers overview page.

You can filter by Time, Printer (if applicable), and Status (Success, Error, Queued).

Hovering over the Print jobs will give you a summary of the jobs on that date.

Tip: If you're a Global admin, you can view at-a-glance device status for all locations from Global overview > Devices.