This article outlines how to set up your survey email and select administrators to receive a weekly email summary of the results. When enabled, Envoy will email a survey to any forthcoming visitors 24 hours after they sign in.
Turning on the survey email
- Go to Visitors > Settings > Visitor emails
- Select “Enable.”
- Under Recipients, choose whether all visitors will receive the survey email or only guests from certain sign-in flows.
- Click “Save.”
✨Tip: Switch to the “Preview” view to see how the survey will appear to visitors.
Getting survey results
- Go to Visitors > Settings > Visitor emails
- Select “Edit.”
- Under Results summary, enter the names of any admin that should receive the weekly results.
- Click “Save.”
✨Tip: The results summary email will include your weekly report as well as CSV file that you can analyze separately.