Envoy Visitors supports 31+ languages, view the whole list here.
Setting the default language for your team and visitors
Your kiosk and the notifications Envoy sends your team will appear in your default language. To change this to a different language, follow the steps below
Navigate to Manage > Location Settings from the lefthand menu.
Under Advanced settings, find Language, and click Edit.
Select your desired language from the dropdown list.
Supporting multiple languages on the kiosk
You can give visitors the option to sign in in different languages. When you add a language, Envoy creates a translated version of your sign-in flow that visitors can select from the kiosk’s welcome screen.
Once a visitor finishes signing in, the kiosk will return to the default language.
Add languages to your kiosk to give your visitors options when they sign-in. For each language you choose to support, Visitors creates a translated copy of your sign-in flow that guests can activate from the kiosk’s welcome screen. Add a language in a few clicks.
Choose a language from the dropdown menu.
Managing translations - Sign-in flow (location-based)
When you add a language, Envoy translates your sign-in flow automatically. We recommend reviewing these translations for accuracy. Follow these steps to see and edit your translations.
To review translations of your sign-in flow:
Navigate to Visitors > Settings > Sign-in flow > General.
Click the Manage translations button next to Visitor type name to edit the name for that particular language.
When finished, go to Visitors > Settings > Sign-in flow > Sign-in fields and click Manage translations below the sign-in fields.
Select the language from the drop-down and type the desired translation if the automatic translation isn't satisfactory.
Managing translations - Sign-in flow (Globally)
Click on the name of the flow you want to edit.
You can view and edit the translations for the selected language.
If you have more than one language to translate use the toggle at the top to select that language
Legal documents are NOT automatically translated when you add a language and will continue to appear in your default language. Once you’ve added multiple languages to your kiosk, follow these steps to add translated legal documents:
Navigate to Visitors > Settings > Sign-in flow > legal documents.
Scroll down to the legal document text section.
Select which language of your sign-in flow you’d like to edit from the dropdown menu.
Paste in the translated version of your document.
Click Save document to apply the changes.
Optional, select the "returning visitors must re-sign the revised document" checkbox to ensure that all visitors have signed the correct document for their respective language.
When a Visitor switches to use this language on the Welcome Screen, they will now see the translated text you pasted into the legal document text box.
Your Final screen will remain in your default language. You can add your own translation for each language you support.
To edit translations of your final screen:
Navigate to Visitors > Settings > Sign-in flow > Final screen.
Select which language of your sign-in flow you would like to edit.
3. Add the translated text.
4. Click Save.
Changing the language in Envoy Mobile
Envoy Mobile supports four languages (English, French, Japanese, and Spanish).
If your phone's primary language is set to one of the above we will automatically adjust the language of the Mobile app.