In most cases, no matter how many physical workplaces you have, you only need one Envoy account. If you’re planning to use Envoy in multiple places, you can add additional locations to your account.
You’ll have one payment method for your account, no matter how many locations you have. You will need to purchase a subscription for each location.
Each location has its own visitor log and settings, and it’s easy to switch between locations with global permissions. You’d want to create a new location anytime you want to keep visitor data separate.
For most customers, a location is defined as one physical workplace, but you can also set up Envoy locations in creative ways. For example, you could have locations for each door in a building, or for each building on a central campus.
Learn more about Envoy account structure.
Visitors plans + Locations
Important note: You will be billed for each location under our Visitors plans. For more information about pricing, please see our pricing page.
Premium and Enterprise plans support unlimited locations per account.
Standard plans support five locations per account.
Basic plans support one location per account.
Workplace platform plans + Locations
Workplace Premium and Enterprise include unlimited locations.
Reservations is billed on the amount of resources used across all locations.
Emergency notifications are billed based on the number of employees added to your Employee Directory.
Screens is billed based on the total number of Screens.
Deliveries is billed based on delivery areas.
Learn more about workplace billing.
Legacy Workplace plans + Locations
Workplace Standard, Premium, and Premium Plus plans all include unlimited locations. You will be billed based on Active users, not locations. For more information, please see our article about Active Users.
What hardware can be used at one location?
On all Visitors plans, you can pair unlimited iPads per location. Having multiple iPads at one location can improve the sign-in experience by allowing multiple visitors to sign in at once, rather than queuing up to sign in. No matter which iPad a visitor uses to sign in, their details will appear on that location’s dashboard.
If you’re using badge printing on a Standard or Premium plan, you can use one badge printer per location. Even if you’re using multiple iPads, all visitor badges will print from the same printer.
If you need to use multiple printers at your location, the Visitors Enterprise plan is required.
Need to learn more?