Note: It is recommended that you send this after adding your employees to your employee directory. If they have not been added, they cannot log in to Envoy.
Overview
If you're just rolling out Envoy to your workplace, it's important to let your employees know what to expect. This will vary depending on the product and plan you subscribe to. Below are templates you can use to email employees and inform them of the upcoming changes. Remember to replace all variables before sending!
How to use these templates
Start with the base email, then paste in the block for each Envoy product your team is rolling out. Blocks are written to sit next to each other in any order. Delete the ones you don't need, fill in the bracketed variables, and send.
Base email
Subject: Envoy is live on [Date] — what you need to do
Hi everyone,
From [Date], we're using Envoy at [Location]. It's how you'll [book a desk / reserve a room / sign in guests / pick up packages] — all in one place instead of [current process].
Get set up (2 minutes)
Sign in with your work email. No separate password to remember.
Turn on notifications so you get [desk confirmations / delivery alerts / emergency messages].
Prefer your laptop? dashboard.envoy.com does the same things.
What you can do
[Paste the module blocks for features to be used.]
If something doesn't work
Envoy's support team handles technical problems — chat from the dashboard or email [email protected]. For questions about how we're using it here, ask [Name / channel].
[Your Name] [Your Position]
Module blocks
Use these blocks to give your employees context on the specific Envoy products your workplace uses. These are self-contained and can be copied and pasted in any order.
Feature | Copy |
Desks | Book a desk. Pick your seat from the office map before you arrive, or grab one when you get there. See where your team is sitting and book nearby. |
Rooms | Find a room. See what's free right now, book it from your phone, and check in when you get there so it doesn't get released. |
Parking | Reserve parking. Book a spot for the days you're driving in. |
Visitors | Invite a guest. Send an invite ahead of time, and your visitor gets directions and a sign-in code. You get a notification when they arrive. |
Deliveries | Get your packages. You'll get a message when something arrives for you, with instructions on where to collect it. |
Response | Emergency alerts. If there's an incident, we'll reach you by text, push, |
Scheduling | Tell us you're coming in. Book your office days so we know what to expect and your team can plan around you. |
Presence | You don't need to sign in. Envoy marks you as on-site automatically when you [badge in / connect to the office wifi / open your laptop here]. |