Typically customers' internal networks have specific security standards and in the event, https://dashboard.envoy.com has issues resolving. Envoy requires allow-listing the following domains if your firewall is strict.
Allowlist URLs
For additional security, you can whitelist the hostnames from Envoy and the third-party services we rely on.
For more information on Pubnub domains, see here.
Envoy IP Addresses
“Allowing traffic” means that a customer has gone into their network systems and whitelisted our IP addresses to allow traffic from us to travel to them. If applicable, your network team may have set up some firewall rules for Envoy to communicate with them. We recently updated our IP addresses 09/2022, and these IP addresses will need to communicate with the same port(s), and any previously allow-listed IP addresses from Envoy are allowed. We recommend adding the new IPs to the old IPs:
Previous IPs:
*Please do not remove old IPs unless specified by your account team.
*Access control configuration within Envoy is the source of truth for IPs to allow.
34.230.113.174 (CCURE 9000 integration)
54.84.138.60 (Existing Access control integrations)
54.84.66.109 (Existing Access control integrations)
52.1.235.66 (Existing Access control integrations)
3.212.150.9 (Existing Access control integrations)
52.71.82.168 (Existing Access control integrations)
54.237.128.154 (Existing Access control integrations)
New IPs (October 2022 ->):
18.204.164.109
52.6.210.64
52.86.90.108