Reservation log and Delegated Booking

Learn how to use Envoy's Reservation log for delegated desk booking

Updated over a week ago

With Envoy Desks, Global, Location, and Front Desk Admins can manage their office space effectively by seeing all reservations at a glance, making new reservations for employees, or shifting around existing reservations as needed.

Note: You must have a Floor map in order to create reservations on behalf of your employees.

Reservation Log

With the reservation logs, admins can view the desk reservations of employees, including what time they checked in/checked out of the desk, as well as the floor and desk they were assigned. As an admin, you can also use the reservation logs to:

  • See all reservations for a desk or by floor

  • See all reservations by an employee

  • See all reservations by an employee for a specific desk

  • Specify a timeframe for all of the above bullets

Viewing desk reservations

  1. To view desk reservations, navigate to Desks > Reservations

  2. From here you will see a list of desk reservations.

    • You can sort by Date, Employees, Floors, and Desk

Delegated Booking:

Book desks on behalf of an employee - Video how-to

Book desks on behalf of an employee - Step-by-step instructions:

  1. Navigate to Desks > Reservations

  2. Click New Reservations

  3. Select the Employee name

    • This feature will only allow you to select employees that have an Envoy Account

  4. Choose the reservation date(s)

    • If you wish to select multiple dates, be sure to toggle 'Select Multiple' on and click on the dates in which you would like to book a desk

    • After clicking Done, you should see multiple dates listed under 'Reservation date'

  5. Select the desk(s) you would like to assign to the employee for each of the booked days

    1. Only the desks that are eligible for the selected employee will be available to be assigned to the employee. So if you use neighborhoods, the desks available will be the desk in the neighborhood assigned to the employee.

  6. Hit Confirm

Note:

  • If a reservation already exists for the selected employee on a given date, you wouldn't be able to create a reservation. You'll have to delete or edit the existing reservation.

  • You can only schedule up to the company's scheduling limits. Any dates beyond your company scheduling limits will not be selectable while booking a new reservation

Edit existing Desk reservations

  1. Navigate to Desks > Reservations

  2. Locate the employees reservation you would like to edit/change

  3. Click the ellipses next to their entry

  4. Select Edit reservation

  5. Click reservation date and select the date you would like to move the reservation to, if applicable

  6. Hit Next

  7. Select the desk you would like to change for the employee

  8. Select Confirm

Delete Desk reservations

  1. Navigate to Desks > Reservations

  2. Locate the employees reservation you would like to delete

  3. Click the ellipses next to their entry

  4. Select “Delete reservation”

  5. Confirm you would like to delete the reservation by clicking “Delete”

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