Overview
Envoy's Desks analytics lets you explore past reservations to enable proactive planning for your teams and your space. Analyze patterns in desk utilization to inform decisions about workplace design, optimizing space and functionality.
Using the Desks Analytics dashboard
Setting the data filters
Decide which data you want to see by setting filters.
Date Range
By default, this will show the Last 30 days, not including today. You can change this by using the drop-down menu.
Neighborhood
Filter the data by neighborhoods.
Floor
Filter by floor.
Assigned/Bookable
Filter by permanently assigned desks or unassigned, bookable-by-all desks.
Total desk reservations
The unique number of desk reservations per week. The percentage shown in the subtitle represents the week-over-week change. Hovering on the chart will show you each week's total.
Check-in rate
This chart shows the percentage of reservations checked into out of the total number of reservations made.
Cancellation rate
This chart shows the percentage of desk reservations that are created and then canceled before check-in.
Total available desks
The total number of desks bookable at this location. This counts both assigned and unassigned (hotel) desks.
Desk reservations over time
View by: Day, Week, Month
Group by: All, Neighborhood, Floor, Check-in Status, and Desk Type (assigned or bookable by anyone)
Percentage of desks reserved per day and peak desk reservations
The donut chart on the left shows the five-day average for desk reservations, calculated in relation to the total number of desks at a location. The donut chart on the right shows the peak usage.
% of desks utilized by week
This chart shows how many desks are used at least once per week. If your percentage is consistently low, you might have too many desks at this location.
Most popular weekday
Which day of the week has the most reservations? This chart breaks down the week's total reservations into the days the reservations are made.
Desks by floor and neighborhood
This chart shows the count of total desks, grouped by floor and neighborhood, then divided by permanently assigned or bookable. This is an easy way to reference desk details when looking at other desks analytics charts.
Most popular bookable desks
"Bookable desks" are enabled desks that are not permanently assigned to an employee.
A bookable desk, as seen in the Map editor view.
Reservations by desk
This chart shows the most popular desks at your location, regardless of whether they're permanently assigned or bookable. In the chart above, we can see that the Hot Desk neighborhood is popular, so admins might want to add more desks to that neighborhood if available.
You can interact with this chart to Sort ascending to see which desks had the least reservations.
Employee desk usage
Employee desk usage over the selected period of time. This makes it easy to see who is coming into the workplace often.
Employee-to-desk ratio
This chart shows the number of employees who have booked a desk compared to the total number of available desks.