Microsoft Teams is a business communication platform developed by Microsoft which allows you to host audio, video, and web conferences with anyone inside or outside your organization or go big with live events.
You can install the Envoy app inside of Teams to complete the following actions in your Envoy account:
Invite visitors and send invitations directly from Teams.
Receive automated Envoy notifications for when your host arrives.
Schedule days to come in onsite.
Sign in and sign out of your workplace with the Envoy bot.
Check in or cancel your desk booking.
Check in or release your room reservation.
Receive automated Envoy notifications for:
Rooms check-in reminders
Desks check-in reminders
Set up Steps
Install Microsoft Teams v2 in Envoy
Navigate to the Envoy App store.
Locate Microsoft Teams v2 under Communication.
Authorize the permissions.
Connect your Teams account to Envoy by logging in and accepting the permissions once more.
Under Configure there are two options. Choose the best option for your organization.
Org-Wide Policy Install: Install the app for everyone at the org. This takes up to 24 hours to propagate and requires super-admin privileges.
Copy and paste the URL given to you in the Envoy app store during installation.
Sign into your account and accept the permissions.
Go to the Teams Admin dashboard
Select "Teams apps" -> "Permission Policies"
Edit or add a Global (Org-wide default) policy and make sure you allow for Third-party apps.
Once you have allowed for third-party apps, navigate to "Manage apps" and search for Envoy ( version 2 or v2.0.0 and make sure the status says "Allow."
Navigate to Setup policies > Select your Global Policy > Add apps > Add the Envoy App. Don't forget to press save at the bottom!
After the policy has been added, you will need to wait 24-36 hours per Microsoft's guidelines prior to all users receiving policy settings
After the 24-36 hour waiting period, when users sign into Teams, real-time events will be passed back into Envoy which will opt new users globally into the Envoy bot
Click Complete setup.
Envoy Notifications in Teams
Envoy will send Visitor, Delivery, and Check-in Reminder notifications through teams.
Get notified when your visitor arrives.
Check in or cancel your desk reservation:
If Space Saver is enabled, you will be notified that your desk has been released:
Reminder to check-in or release a booked Room:
See or snooze your deliveries:
Envoy Bot in Teams
With the newest release, we now have an interactive bot you can use to type commands and take action within Envoy, whereas before it was notification-only.
Navigating Teams + Envoy
Within the Envoy app inside of Teams, you can navigate between the Home, Chat and About tabs.
From the Home tab you can:
In the Chat tab you can type in commands to perform certain actions within Envoy:
The About tab gives you more information about using Envoy with Microsoft Teams.
If you are seeing the following error message within Envoy in Microsoft Teams, please make sure that you have v2 of Microsoft Teams downloaded in the Envoy app store.
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