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Workplace from Meta

Workplace from Meta is a dedicated and secure space for companies to connect, communicate and collaborate.

Updated over 8 months ago

How does this application work?

With the Envoy + Workplace Meta app, Envoy will send a private message via Workplace by Meta. Chat to your employees every time a visitor arrives to see them.

Enabling the Envoy + Workplace by Meta application

Note: You’ll need to be a System Administrator on your Workplace by Meta account to complete this installation. Either become an admin or ask your admin for help before completing these steps.

  1. Under Communication, find Workplace by Meta. Click “Install.”

  2. If you’re not already logged in to Workplace by Meta, you’ll be prompted to do so now.

  3. When you see the Add Envoy to Workplace popup, click “Add to Workplace.” 

  1. Review the information on the Workplace by Meta would like access to your Envoy account screen and click “Allow access.” 

  2. Back on your dashboard, you’ll see that the app has been enabled.

  3. To receive notifications from the Envoy bot, an employee must be listed with the same email address both in your Envoy employee directory and in your Workplace by Meta account.

  4. We recommend testing new features before engaging your whole team. On the Envoy iPad, sign yourself in as a test visitor, select yourself as the host, and check out the notification you get from the Envoy bot. 

Important note

This app is configured once for your entire company. It is either enabled or disabled for all locations.​

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