A previous version of this feature was named Activity log. This older log is being sunset and replaced with the new Event log.
Overview
Your Event log displays a chronologically ordered list of changes made to your account. This log also shows which administrator made the change, the affected locations, and the date the change was made.
This feature is available to Global and Location Admins. Global Admins will be able to see all changes made at all locations. The activity log for Location Admins will display the changes made to their location(s).
Benefits of the event log
If your team has multiple administrators, the Event log helps everyone know which settings were changed and when.
As a Location Admin, your Global Admin may make changes to your account. You can check the Event log to stay informed.
Before contacting the Envoy Support team, you can review your internal data to gather any information they might need to troubleshoot with you.
Using the Event log
To view the Event log:
Navigate to Manage > Event log
By default, events for the last 7 days are shown. You can use the date selection tool in the upper-left corner to change the range displayed.
Viewing Events
You can view more details on the event by clicking on the line item to open a details panel. All events will be shown in the viewer's time zone. This means that if an admin in California (PST) made a change at 12 PM, an admin in Texas (CST) would see the change recorded as 2 PM.
Depending on your Event, you might see different information listed under Details. For example, any device changes will include Device id, Device type, Os version, App version, and IP address.
When employees make changes to their profile, the employee will show as both the performer and the impacted item.
Searching
If you're looking for something in particular, just use the search bar at the top of the page.
Be sure to adjust the date picker, if needed, as the search bar will only locate events that occurred in the defined time period.
Filters
If you're looking for a particular type of event or user, you can use the filters to narrow down results.
Category: the product area affected by the event.
Actor: the party responisble for the event. This can be a user, device, or system.
Event: the type of event that occured. This can be things such as an entry, invite, admin role assignment, or employee change.
Not seeing the event you're looking for? Certain events, such as changes to custom admin roles, only appear in the Global event log.
Using the Global Event log
Global admins can use the Global Event log, which shows all activity across all locations. Additionally, the Global Event log will include company-level changes, such as the creation of custom admin roles.
To view:
Navigate to Global overview > Manage > Event log.
As with the location-level Event log, the default view is the past 7 days. You can change this using the date selection tool.
You can filter by location by using the drop-down next to the filter tool at the top of the page.
Tracked Events
Employees and admins
Employee created/updated/deleted
Custom admin role created/updated/deleted
User profile created/updated/deleted
Contact created/updated/deleted
Visitors
Sign-in flow created/updated/deleted
Badge design updated
Device (Printer and iPad) configuration created/updated/deleted
Visitor entry approved/created/denied/deleted
Agreement (Legal document) created/updated/deleted
Analytics
Scheduled report created/updated/deleted
Integrations
SCIM created/updated/deleted
Plugin created/deleted