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Event log

Learn how to audit changes made to your Envoy account.

Updated yesterday

A previous version of this feature was named Activity log. This older log is being sunset and replaced with the new Event log.

Overview

Your Event log displays a chronologically ordered list of changes made to your account. This log also shows which administrator made the change, the affected locations, and the date the change was made.

This feature is available to Global and Location Admins. Global Admins will be able to see all changes made at all locations. The activity log for Location Admins will display the changes made to their location(s).

Benefits of the event log

  • If your team has multiple administrators, the Event log helps everyone know which settings were changed and when.

  • As a Location Admin, your Global Admin may make changes to your account. You can check the Event log to stay informed.

  • Before contacting the Envoy Support team, you can review your internal data to gather any information they might need to troubleshoot with you.

Using the Event log

To view the Event log:

  1. Navigate to Manage > Event log

  2. By default, events for the last 7 days are shown. You can use the date selection tool in the upper-left corner to change the range displayed.

Viewing Events

You can view more details on the event by clicking on the line item to open a details panel. All events will be shown in the timezone they were performed in.

Depending on your Event, you might see different information listed under details. For example, any device changes will include Device id, Device type, Os version, App version, and IP address.

When employees make changes to their profile, the employee will show as both the performer and the impacted item.

Searching

If you're looking for something in particular, just use the search bar in the upper right-hand corner.

Be sure to adjust the date picker, if needed, as the search bar will only locate events that occurred in the defined time period.

Using the Global Event log

Global admins will be able to use the Global Event log, which shows all activity at all locations.

To view:

  1. As with the location-level Event log, the default view is the past 7 days. You can change this using the date selection tool.

  2. You can filter by location by using the drop-down next to the date selection tool.

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