Overview
Keeping track of who is in your workplace is essential for both security and operations. Envoy’s Visitor Directory provides a complete record of everyone who has signed in at your location. From contractors and delivery drivers to clients and VIP guests, the directory gives you a single, searchable view of all past, present, and invited visitors.
Each visitor has their own Visitor profile, which contains details like name, email address, photo, phone number, previous visits, upcoming visits, and more.
Using the Visitor Directory
The visitor directory is sorted alphabetically by the visitor's first name. Each page will show up to 50 visitors at a time. The directory view shows name, email, Last visit date, phone number, and the most recent location visited.
To access:
Navigate to Visitors > Visitor directory
Here, you'll see a list of visitors who have visited your location or have been invited at least once.
Searching
You can use the search function in the upper right-hand side to find specific visitors. The search is not case sensitive.
Visitor Profiles
Clicking on a visitor's name will open their Visitor profile.
Total visits: This shows how often the visitor has visited your workplace. No shows will not count towards this total.
Upcoming visits: How many invitations currently exist for this visitor. Pending invites will count towards this total.
Next upcoming visit: The date and time of the next invite.
First visited: The first date this visitor came to your workplace.
Last visited: The most recent date this visitor came to your workplace.
Upcoming visits
Under Upcoming visits, you can see the existing invitations for this visitor. The Date and time will be shown in the location's local timezone. Hovering over the date will show the time in your local timezone.
Five visits will be shown at a time, and you can use the arrow keys at the bottom of the section to scroll to future dates.
Recurring invites will be shown with purple arrows. You can hover over the arrows to show the recurrence cadence.
Previous visits
All previous visits will be shown in this section. If the visitor had an existing invitation that they did not show up for, that invite will have a No show status.
Visitors who do not sign out will have N/A as their Signed out status. If you notice many visitors forget to sign out, exploring automatic sign-out options might be a good idea. Learn more about how to sign out visitors.