Subscription note: Presence integrations were available on our Legacy Workplace Premium plan. Our current Workplace plan requires an Enterprise platform for access to Presence. Presence works alongside Reservations and Emergency Notifications to provide accurate on-site data.
Overview
Envoy offers many different ways to capture employee presence, including Physical Access Control (badge events), Network Access Control (network connection events, SSO (through Okta and Entra ID), and Geolocation. The purpose of this is to accurately capture who is on-site to record occupancy, adherence to any Return to Office (RTO) policies, and, in the event of an emergency, notify and account for all those on-site. Learn more about automatic workplace check-in.
With the Presence control center settings, admins have a clearer, more customizable way to manage how employee presence is recorded, ensuring data is accurate, policy-aligned, and tailored to each workplace’s needs.
Admins can enable automatic sign-in and sign-out so employees are checked in when presence signals are detected and signed out when those signals stop, helping keep workplace presence accurate throughout the day.
To ensure presence data is trustworthy, admins can also set a Multi-signal policy, which requires two or more independent signals (e.g., badge, Wi-Fi, mobile app) to confirm an employee's presence before a sign-in is recorded. This prevents a single, easily-gamed signal (like a mobile app check-in from home) from being treated the same as a corroborated, verified presence.
Set up
The Presence Control Center controls which presence signals are accepted. Individual integrations must be configured separately.
Sign-In Signals
Navigate to Global overview > Manage > Account settings
Locate Presence control center and click Edit.
Use the dropdown menu to select the location you wish to make changes for.
By default, all signals will be enabled.
Allow any signal
Under Sign-in logic, select the Allow any signal option.
Toggle signals to OFF to disable them.
Click Save to finish configuration.
Multi-signal policy
To require stronger verification before a sign-in is created, you can set a Multi-signal policy. This can require two or more independent signals (e.g., badge, Wi-Fi, mobile app) to confirm an employee's presence before a sign-in is created on the Employee log.
Under Sign-in logic, select the Multi-signal policy option.
Set the Sign-in time window. You can select from 15 minutes, 30 minutes, 1 hour, 2 hours, 4 hours. We recommend the shortest time necessary.
Create policies based on the signals you want to require for sign-in.
Each toggled signal within a policy must be received before employees are considered "present."
You can create a new signal policy made of different types to allow for more flexibility.
In the example above, the employee would be signed in if they badged into the workplace using an access control system. If they were detected by geolocation, they would not be signed in unless they were also using SSO on their workplace network or had an MDM-controlled device connected to the applicable IP address.
Click Save once you've finished selecting your integrations.
Sign-Out
Automatic sign-out triggers a workplace sign-out when presence signals are no longer received after a set period. You can set the interval to align with your workplace traffic and the importance of real-time accuracy.
Shorter intervals provide greater real-time accuracy but may sign employees out if they step away briefly or lose connectivity. Longer intervals are more forgiving for lunch breaks, offsite meetings, or temporary network drops, but they may delay sign-outs for employees who have left for the day.
Select an interval that matches your workplace's typical flow and the level of precision you want for presence tracking. For example, a busy office with frequent short departures may prefer a longer interval, while environments that rely on near real-time occupancy data may benefit from a shorter one.
Available intervals: 1 hour, 2 hours, 4 hours, and 8 hours.
Navigate to Global overview > Manage > Account settings
Locate the Presence control center and click Edit.
Select the location you want to edit. Click the Sign-Out tab to configure these signals.
By default, all sign-out methods are toggled to Off.
You can use the All sign-in signals toggle to set a policy across all presence detection methods, or use the individual toggles for specific signals.
Access Control: Define a time to sign out employees if no badge swipes/taps are detected.
WiFi: Define a time to sign out employees if no WiFi connections are detected.
SSO: Define a time to sign out employees if no SSO signals are detected on your network.
MDM: Define a time to sign out employees if no signals are detected on an employee's company-managed device.
Geo Location: Automatically sign out employees when their mobile devices signal they have left the workplace.
The toggles and times will be saved automatically and applied immediately.
Business hours
If you have business hours configured, you can have stricter sign-out intervals for employee auto sign-outs after the set time. This cannot be customized per signal.
For example, if business hours were set to 9 am - 5 pm and after-hours sign-out was set to 30 minutes, an employee who was last detected via SSO at 5:15 would be automatically signed out at 5:45 if no other signals are detected.
Sign-out times
The selected interval begins after the last presence signal is detected. For example, if the last signal is received at 5:00 PM and the auto sign-out interval is set to 2 hours, the employee will be signed out at 7:00 PM. The sign-out time on their entry will reflect the time the interval expires, not the time of the last signal.
Viewing signals
You can see which signals an employee uses to sign in, recorded in multiple places.
Employee log
See main article: Employee log
An employee's entry in the Employee log details the check-in method used, under the Checked in field. This will always show the first enabled signal Envoy received from this employee. In many cases, multiple signals are sent per employee per day. You can view more signals listed in the Access log and in Analytics (shown below).
If an employee crosses the geofence barrier, but Admins have that signal toggled off, the geofence crossing will not be counted as a valid sign-in and will not appear in the Employee log.
Access log
See main article: Access log
All signals Envoy receives from employees at your location are listed here, grouped by employee. The Access log does not filter out duplicates or ignored signals and can be considered a "live stream" of employee activity. This means that if you turn off geofence signals for attendance, they will still appear in the Access log but will not be used to check anyone in or count towards attendance goals.
Analytics
See main article: Attendance Overview
The Attendance Overview contains multiple charts that detail which signals are received from employees. This dashboard makes it easy to see which methods are the most effective at capturing employee presence data.