How does this integration work?

This solution allows visitors to automatically receive credentials during sign-in as well as expire Kantech credentials during sign-out using the EntraPass API. For customers utilizing Envoy Protect, this integration also offers support to activate and suspend employee access automatically during employee sign-in and sign-out.

Getting Started

Depending on your network security, it may be necessary to allow-list Envoy production IPs for access into your Kantech instance before proceeding. The Envoy production IPs are listed in the setup.

1. Kantech Plugin: Navigate to the integrations directory in Envoy and search for "Kantech By Tyco", then click "Install" on the corresponding result.

2. API Access: Proceed to the API Access step and enter your Kantech credentials.

3. Protect: Once your credentials are submitted successfully you will proceed to the Protect step. This step allows you to customize the Kantech functionality for employees signing into Envoy through Protect.

  • Protect Enabled: This option will enable all options in the section. Disabling this option will disable all options regardless of their state (e.g., "Disabled During Sign Out" toggled on).

  • Exclude Employees: This option allows you to select employees to entirely exclude from Envoy Protect functionality in the Kantech integration.

  • Disable During Sign Out: This option will disable employee cards in Kantech during sign out from Protect.

  • Enable During Sign Out: This option will enable employee cards in Kantech during sign in with Protect.

4. Visitors: This section will allow you to customize the Kantech integration behavior for Visitors signing in through Envoy.

  • Invite Required: Visitors will not be registered into Kantech during sign-in if this option is enabled and they do not have an invite.

  • Early Access: This option allows you specify a duration of access prior to the schedule visitor arrival for the visitor to access the facility (e.g., parking, navigating to a meeting room, etc).

  • Access Duration: This option allows you to specify the duration of access for visitors.

  • Assign PIN Access: This option will assign a pin to the visitor when enabled.

  • Permanently Delete Visitor: This option will permanently delete the visitor's card in Kantech instead of invalidating it during sign-out.

Support

If you're an Envoy customer then you already know your support is our priority — whether it be through our easy-to-access intercom bubble, email, or your dedicated CSM. Whatever your preferred means of communication just know we're here to make the process as easy as possible.

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