Overview
Using the Global Visitors Analytics Dashboard
Setting data filters
Like all of Envoy's actionable analytics, you can specify the dates using the filter in the top right-hand corner.
Decide which locations you want to include on your dashboard. By default, all will be included.
In addition to the Date range and locations, select which sign-in flows you want to be included on the dashboard.
Invites summary
This chart shows the total number of invites created over the selected period. The percentage shown represents the week-over-week change.
Visitors summary
This chart shows the total number of visitors to your location over the selected period.
Hosts summary
This chart shows the number of unique hosts over the selected period.
Visitor traffic
Organized by busiest hours
This chart organizes the week into the busiest hours based on the average number of visitors. In the example above, the busiest hour is Wednesday at 3pm (15h). This data is shown relative to your location's timezone.
Total Invites
View by: Day, Week, Month
Group by: All, Location, Sign-in Flow.
The total invites chart shows total invites over time.
Average Invites
View by: Day, Week, Month
Group by: All, Location, Sign-in Flow.
If viewing this chart by day, it shows the average daily invites per day of the week, across all selected locations. This is great for knowing which days have the most foot traffic! If grouping by location, you can see which locations are responsible for the most invites.
Total Visits
View by: Day, Week, Month
Group by: All, Location, Sign-in Flow.
This chart shows the total visits over the period selected. Hovering over a particular section will show you the specific counts for that day and grouping.
Average visits
View by: Day, Week, Month
Group by: All, Location, Sign-in Flow.
If viewing this chart by day, it shows the average daily visitors per day of the week.
To adjust which locations are included, click on the labels at the top!
Top 10 Visitors, Hosts, and Departments
See the most common visitors, hosts, and departments, optionally grouping by location or sign-in flow.
Visits by Sign-in flow features
View the count of visitors over time. Optionally, group by NDA, Photo, ID Check, and Hosted.
Scheduled Reports from the Global Visitor Analytics
Create and share Visitors data within a scheduled report
Overview of Reports
With these features, you will be able to embed visual charts or send CSV reports of Envoy Visitors data to others on a set schedule.
Enterprise Customers can create unlimited reports. Premium customers are allowed 3 reports at a time.
How to create a new report:
Step by step instructions:
Navigate to your Envoy Dashboard
Click on Global Overview under the drop down menu (top left)
Click on Analytics > Scheduled Reports > Create new report
Customize the report to your specifications:
Name the report
Enter an email address you would like the report to be sent to
Select the dashboard you want to send.
Set the date, time you would like the report to be sent and how often you would like to get the report.
Select the date ranges you would like to have included in the report
Select PDF or Excel for the Type
Enter a message to describe the report (optional)
Save report by clicking Schedule report
You should then receive emails with Visitor data at the selected time.
How to update reports
Click on Global Overview under the drop down menu (top left).
Click on Analytics > Visitors > Scheduled Reports (OLD).
Click on the report you would like to update or edit.
Make your changes as needed.
Click Save report.
How to delete reports
Click on Global Overview under the drop-down menu (top left).
Click on Analytics > Scheduled Reports (OLD).
Click on the name of the report you would like to delete.
Click Delete on the left side of the pop-up.
FAQ
Embedded reports contain visual data, a link that takes you to the Analytics Dashboard and an Excel version of the data shown in the email for download.CSV Reports contain a CSV file with granular data such as visits and invites for download:
