Overview
The Move queue provides a centralized way for workplace admins to manage upcoming seating changes directly from the workplace map. Admins can add tasks to the queue manually or automatically once an HRIS is connected to sync employee data to Envoy.
Instead of tracking moves across multiple tools, admins can use the Move queue panel to stay organized and proactively manage seating updates, helping keep the workplace map accurate and up to date.
Accessing Move queues
Move queue is available on the Workplace Enterprise plan. Admins with a Location or Global role can view and take action on queue tasks.
From the Envoy dashboard, open Maps from your left side navigation panel, and click Edit map.
Click Manage seating.
Select the Queue tab.
Understanding queue items
The queue surfaces three types of upcoming seating tasks, and each represents an action that needs to be taken before a specific due date.
Assign desk — A new employee has an upcoming start date and hasn't been assigned a seat yet.
Seating change — An existing employee has an upcoming department or location transfer, meaning their current desk may no longer be appropriate.
Unassign desk — An employee has an upcoming termination date and is currently occupying an assigned desk.
Icon | Task |
| Assign desk |
 | Unassign desk |
 | Change desk |
Each queue item displays the employee's name, department, move type, and due date. The number of pending tasks appears at the top of the queue.
Sorting the queue
Use the Sort by dropdown at the top of the queue to change the order of items:
Due date (default) — Items are ordered by urgency, based on the employee's start date, transfer date, or termination date. The most time-sensitive tasks appear at the top.
Date created — Items are ordered by when the change first appeared in your HRIS, with the earliest entries at the top. This is useful when you want to work through tasks in the order they were created.
When two tasks share the same date, they are sorted alphabetically.
Reviewing task details
Click any item in the queue to open the task details sidebar. The sidebar shows:
Employee name and email
Move type — Assign desk, Seating change, or Unassign desk
Due date — The date by which the seating change should take effect
Reason — A plain-language explanation of the seating change.
Created by — Who or what generated the task (e.g., "Jane Smith on March 15, 2026")
From the sidebar, you can schedule the appropriate seating action or remove the item from the queue entirely.
Adding a task to the queue manually
Admins can manually add tasks to the Move queue.
From the Manage seating left-hand panel, select either the Upcoming or Current tab
You can then select an employee’s name to open the Employee Details panel
Click Add to queue from the bottom of the panel.
Select the Move type: Assign desk, Seating change, or Unassign desk.
Set the task's Due date.
Optionally, add a Reason to provide context for other admins.
Click Add.
The task will appear in the queue and can be acted on like any other queue item.
Assigning a desk to a new hire
When the queue surfaces an Assign desk task, a new employee is starting soon and needs a seat.
Click the queue item to open the task details sidebar.
Review the task details, then click Assign desk.
On the map, click an available desk to select it.
In the Schedule desk assignment modal, select the date the assignment should take effect.
Click Schedule.
The task will be removed from the queue once the assignment is scheduled. The desk assignment will take effect on the date you selected.
Note: If the desk you select is already assigned to someone else, you'll be asked to confirm whether you want to replace the current occupant before scheduling.
Unassigning a desk for a terminated employee
If an employee is terminated, use the Unassign desk task to free up their seat.
Click the queue item to open the task details sidebar.
Review the employee's current desk and the reason (e.g., "Employment termination on Feb 1, 2026").
Click Schedule unassignment.
In the Schedule desk unassignment modal, confirm or adjust the unassignment date.
Click Schedule unassignment.
The desk will be unassigned on the scheduled date and will become available for future assignments.
Note: If your workplace uses a SCIM-based directory integration, terminated employees are automatically unassigned from their desks when removed from your IDP. These employees will not appear in the move queue. Learn more about SCIM integrations.
Removing a task from the queue
If a queue item is no longer relevant — for example, if seating was handled outside of Envoy or plans have changed — you can manually dismiss it.
Click the queue item to open the task details sidebar.
Click Remove from queue.
The item is dismissed immediately. This does not affect any existing desk assignments.
SCIM integrations
If your workplace uses a SCIM-based directory integration, terminated employees are automatically removed from their desk when they are removed from your IDP. Due to this existing automation, they will not be added to the move queue as an unassignment task.