Overview
Requirements:
An active SCIM directory integration (Okta, Microsoft Entra, Delinea fka Centrify, Onelogin)
SCIM Employee Groups are automatically populated to Emergency Notifications when groups are assigned to Envoy within the SCIM provider and/or when syncing the department, division, or organization profile attributes to the Envoy Employee Directory.
How to use SCIM groups with Emergency Notifications
Employee groups allow you to create custom audiences in your Emergency Notification Messages and Templates. When your messages include employee groups defined by your IDP, you can rely on quick, accurate communication with those who need it.
Note: SCIM groups and profile attributes are not Envoy location specific. If a SCIM group is selected as a recipient, the notification will be sent to everyone in the selected group, not just to the employees in the Envoy location where the emergency notification is created.
Add a group to an Emergency Notification Message
In the Envoy Dashboard, navigate to Communications > Message Log
Click the Send New Message button
Fill out the message
Under the "Employees" section, click Add employee groups
Select the default groups that you wish to receive the message.
Click the Send Now button
Add a group to custom templates
Create a new template from the Envoy Dashboard by navigating to Communications > Templates > New
After filling out your template, click Add Employee Groups
Choose the default Groups / Departments to receive this message.
Unsure how to add groups in your iDP?
Here are some articles from common providers on group management:
Okta: Manage Groups
Entra: How to manage groups
OneLogin: Groups, Roles, and Mappings, Oh My!