Overview
The Threat Dashboard provides real-time visibility into risks that may impact your workplace locations. Available for National Weather Service (NWS) alerts, the dashboard allows admins to monitor active threats on an interactive map and take immediate action when needed.
By combining threat intelligence with emergency notifications, the Threat Dashboard helps organizations respond quickly and confidently to developing situations. For proactive alerting, admins can enable Threat Dashboard alerts to receive real-time notices via SMS, email, or push.
These threats can be automatically loaded into an Emergency notification for quick sharing with employees and visitors.
Heads-up: We'll be adding more threat detection services as we continue to improve this feature. Have a service in mind? Let your account representative know or contact support.
Using the Threat Dashboard [Web]
When reviewing an active threat, admins can click the threat to view more details and immediately send an emergency notification through Envoy.
Navigate to Communications > Threat Dashboard.
By default, all threat levels will be shown. You can filter severity by using the dropdown.
The + and - buttons in the bottom-right corner of the map zoom in/out. The threat radius will respond accordingly.
Click the caret next to the threat to expand the message and view more details. This will also highlight the affected area on the map.
You can also click the shape on the map to open the corresponding threat details on the dashboard.
To send a message, click the Send Message button.
This will open a New message form, pre-populated with information from the selected threat.
You will need to truncate the message, as messages are limited to 320 characters.
From here, the process is the same as Sending a notification on Web: Ask recipients to respond, take over screens, select recipients, and delivery methods.
By default, the Employee directory of [location], Visitors signed in, and Visitors invited but not signed in, will be selected.
Click Send Now to send your message.
Using the Threat Dashboard [Mobile]
Available on iOS v.5.22.0+ and Android v.5.22.0+
Open the Envoy app. Scroll down to Threat Dashboard, under More to explore.
By default, all alerts are shown.
You can tap the filter button in the upper-right-hand corner to set your severity level.
The + and - buttons in the bottom-right corner of the map zoom in/out. The threat radius will respond accordingly.
Tapping the threat text will expand the message and show more details. This will also highlight the affected area on the map.
To send a message, tap the Send Message button.
This will open a New message form, pre-populated with information from the selected threat.
You will need to truncate the message, as messages are limited to 320 characters.
From here, the process is the same as Sending a notification on mobile: Ask recipients to respond, take over screens, select recipients, and delivery methods.
Click Send Now to send your message.
Enable proactive alerts
Admins can receive notifications via SMS, email, or mobile push as soon as Envoy detects a threat relevant to your location. These are set on a per-location basis and can be customized to include different severity levels, radii, and admins.
To enable:
Navigate to Communications > Settings.
Scroll down to Threat Dashboard alerts. Click Edit.
Here, you'll see any active alerts. Click Add an alert.
Set the criteria for your alert:
Source: Currently only available for NWS
Threat type: Currently only available for weather
Threat Severity: The level of severity, determined by the source
Radius
Admin (Global or Location)
Delivery method: SMS, Push, Email
Click Save alert to complete setting up your alert.
Your alert will be added to your settings.
To make changes, click the
pencil.To delete the alert, click the
trash can.
Email alerts
Sent from [email protected]
When an admin opts in to email alerts, they'll be sent a summary of the threat and be able to access the Threat dashboard directly from the email. From there, admins can send messages to their workplace if the threat is deemed relevant.
SMS alerts
When an admin opts in to SMS alerts, they'll receive a short description of the threat and can access the Threat dashboard directly from the message.
