Overview
Envoy Academy helps new admins learn the basics of their Envoy account through short, self-paced courses. Content is organized into role-based learning paths for the three admin levels: Global admin, Location admin, and Front desk admin. Each path is a mix of articles, videos, and quizzes, and Envoy Academy is free for everyone.
Your learning path is assigned automatically based on your admin role, so the right courses are waiting for you as soon as you sign in.
Learn more about assigning admin roles.
Opening Envoy Academy
Log in to your Envoy dashboard.
Scroll down to the bottom-left corner of the dashboard, and click Learning Academy.
Envoy Academy opens using your existing Envoy login, so there's no separate account to create. The email tied to your Envoy account is your Academy identity.
Starting your learning path
Your role-based learning plan is already assigned, so you don't need to search for it or enroll. It appears on your Academy homepage under My learning plan.
On the Academy homepage, find your plan under My learning plan, for example, Global admin: Learning plan.
Click the plan to open its overview, where you can see all the courses it includes.
Click Start learning now to open the course player. If you've already started, this button reads Resume training.
Work through the lessons in order. Each lesson includes articles, videos, and quizzes, and your progress is saved automatically as you go.
Browsing the course catalog
Beyond your assigned path, you can enroll in additional courses on your own.
On your Homepage, scroll down to view the courses currently available, or open the menu in the top-left, then click Course Catalog.
Newly added courses are marked with a New tag.
Open a course and enroll to add it to My Courses and Learning Plans.
FAQ
Do I need to create an account? No. Envoy Academy uses your existing Envoy login, so you're signed in automatically with the email tied to your Envoy account.
Which path should I take? Your learning plan is assigned automatically based on your admin role. If you're brand new, start with the Introduction to Envoy course inside your plan.
Do my courses expire? No. You have unlimited access to your courses and can revisit them anytime.
Is Envoy Academy free? Yes. Envoy Academy is free for all admins.