This article covers tracking manual ID checks. For more robust ID processing, see our ID Scanning feature.
How ID check works
Since many offices require visitors to show identification, the ID check feature lets you record ID checks directly in your visitor log. Once the visitor signs in, you’ll see an option on your visitor log to “Mark ID as checked.” Ask them to present their ID, view it, then click that button. Once you click, you’ll see ✔️ Checked appear on their visitor entry.
This feature is enabled per visitor type. In the example above, this company only requires ID checks for meetings and contractors but not for friends & family. When a person signs in under Friends & Family, their ID check status is Not required.
Benefits of ID check
Track whose ID was checked, whose ID was not checked, and when an ID check was not required.
The ID check status is added to your visitor log, so it's saved with the rest of your visitor data.
ID check status appears on the dashboard and in data exports, which is especially handy for audits and compliance!
Enabling ID check
If you have multiple visitor types, you'll configure this setting per visitor type.
Select the visitor type you wish to edit.
Select Security from the top navigation.
Locate Manual ID check, and toggle it to the On position.
Checking IDs
Global, Location, and Front Desk Admins will see the “Mark ID as checked” button when logged in.
Employees cannot check IDs for their own visitors. However, they can view the status of their visitors’ ID check in the visitor log.
A visitor’s ID must be re-checked upon every visit. Even if a visitor has signed in at your location before, Envoy does not retain their ID check status.