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Integrations Health Dashboard

Learn how to manage the health of your integrations by using the Integrations Health Dashboard.


Overview

The Integration Health Dashboard gives workplace admins a single place to monitor all their integrations in real time: see what's working, understand what went wrong, and resolve common issues without contacting Envoy support.

Currently, this dashboard will only show the following integrations:

Using the dashboard

To access:

  1. Here you can find a comprehensive health dashboard to manage your installed integrations.

Filtering the view

Use the filter bar to narrow results by:

  • Time range: last 1 hour, 24 hours, 7 days, or 30 days

  • Integration: a specific plugin

  • Operation type: Poll or Webhook

  • Status: Success, Partial, or Failed

After setting filters, you can interact with the dashboard charts by hovering and clicking.

Viewing event details

Click the arrow on any row in the operation log to open the detail view. You'll see:

Failure details

  • Recommended action

    • Reason

    • Link to documentation

Operation

  • Type

  • Direction

  • Definition

  • Endpoint

  • Name (if associated with an Employee or Visitor sign-in)

  • Email (if associated with an Employee or Visitor sign-in)

  • Event ID

To receive alerts when integrations experience issues, be sure to enable the specific alert types under Integrations > Settings.

Learn more about configuring Access alerts.

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