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Integrations Health Dashboard

Learn how to manage the health of your integrations by using the Integrations Health Dashboard.


Overview

The Integration Health Dashboard gives workplace admins a single place to monitor all their integrations in real time: see what's working, understand what went wrong, and resolve common issues without contacting Envoy support.

Currently, this dashboard will only show the following integrations:

Using the dashboard

To access:

  1. Here you can find a comprehensive health dashboard to manage your installed integrations.

Filtering the view

Use the filter bar to narrow results by:

  • Time range: last 1 hour, 24 hours, 7 days, or 30 days

  • Integration: a specific plugin

  • Operation type: Poll or Webhook

  • Status: Success, Partial, or Failed

After setting filters, you can interact with the dashboard charts by hovering and clicking.

Viewing event details

Click the › arrow on any row in the operation log to open the detail view. You'll see:

Failure details

  • Recommended action

    • Reason

    • Link to documentation

Operation

  • Type

  • Direction

  • Definition

  • Endpoint

  • Name (if associated with an Employee or Visitor sign-in)

  • Email (if associated with an Employee or Visitor sign-in)

  • Event ID

To receive alerts when integrations experience issues, be sure to enable the specific alert types under Integrations > Settings.

Learn more about configuring Access alerts.

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