What is OnGuard?
OnGuard is a security platform that offers applications relevant to every major industry, tools for integration with any critical business application, and the most extensive device support available anywhere.
PREREQUISITES:
The following licenses must be added to your OnGuard subscription (additional charges may be incurred):
OnGuard Software Subscription Modules: SWG-XXX
OnGuard part numbers: Visitors (badging) & Protect - IPC-021-ENVY01 (needs to be purchased through a VAR)
The following IPs must be whitelisted for inbound and outbound communication:
54.84.138.60
54.84.66.109
Validate your on-premise URL and port for your OnGuard instance. The port will need to be whitelisted along-side the IPs listed above.
Example: https://109.244.58.199:8080
OnGuard directory login credentials with Admin permissions are required in order to complete this setup.
How does OnGuard work with Envoy Connect?
Envoy will send a record of every visitor who is manually checked in or signed in through your kiosk into OnGuard. Tenant visitors in OnGuard are assigned a cardholder for each visit record. You can configure Envoy to apply a certain Badge type for each of your tenants. You can then use all of OnGuard’s features for your property visitors, such as badge provisioning, security alerts, and more.
Benefits
Add every Envoy visitor to OnGuard as a visit record
Pre-configure each tenant in the building with a specific OnGuard Badge type
Stop manually logging visitor data in the OnGuard system
How to Configure Envoy Connect with OnGuard
Step 1: Setup your admin account in OnGuard
You’ll need to have admin permissions on your OnGuard account to manage visitors to complete this integration. Either become an administrator or ask your administrator for help before completing the next steps.
Step 2: Install the OnGuard App in the Envoy app store
In your Envoy dashboard, navigate to the building view and open Apps.
Search for OnGuard and click Install.
Authorize the permissions between Envoy and OnGuard.
Whitelist our static IPs 54.84.138.60 and 54.84.66.109.
Enter your on-prem IP and port, in the URL field and click Next Step.
Input your OnGuard directory login credentials, choose a Directory and click Next Step.
Step 3: Select your Tenants options
Assign Envoy some or all your tenants to predefined Badge Types in OnGuard. This allows certain Envoy Connect tenants to have pre-defined access to specific doors and or elevators once you assign the tenant visitor a hard badge.
How to Assign Badges to Visitors
Navigate to Visitor > Invites on the Envoy Connect Dashboard to see visitors for the day.
Press the Assign button under Lenel Credentials
A text box will appear, click on Scan or Input Badge ID text box.
Input the badge ID into the box.
A pop-up should appear at the top right corner saying the badge has been assigned.
The badge is now usable and can be handed over to the visitor.
How to Edit Badges for assigned to Visitors
Navigate to Visitor > Invites on the Envoy Connect Dashboard
A visitor with an assigned badge will have the Edit button under their Lenel Credentials. Select Edit.
A text box will appear showing the previous badge ID, click on Scan or Input Badge ID text box.
Scan or input the badge ID and click update. A pop-up should appear at the top right corner saying the badge has been updated.
How to Delete Badge for assigned to Visitors
Navigate to Visitor > Invites on the Envoy Connect Dashboard to see visitors for the day.
A visitor with an assigned badge will have the Edit button under their Lenel Credentials. Select Edit.
A text box will appear showing the previous badge ID. Select Unassign badge.
Confirm that you wish to Unassign the badge.
FAQ
OnGuard licenses:
OnGuard Software Subscription Modules (SWG-XXX)
OnGuard part numbers:
Visitors (badging) & Protect - IPC-021-ENVY01 needs to be purchased through a VAR