How does this app work?
Managing your automatically generated CSV files for Desks has never been easier. The File Process for Desks not only provides an sFTP endpoint, it will automatically process your valid CSVs immediately upon upload.
File Processor for Desks Plugin: Navigate to Apps > All Apps.
Search for Magic Desk Importer > Click on it > Click Install.
Status: The Status page will show information about the most recent sFTP sync, including the timestamp, "Last Sync", and status, "Last Sync Status".
If you're an Envoy customer then you already know your support is our priority — whether it be through our easy-to-access intercom bubble, email, or your dedicated CSM. Whatever your preferred means of communication just know we're here to make the process as easy as possible.